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Clinic Type

Primary Care

Address

300 East Mile 3 Road, Unit 190, Palmhurst, TX 78573

Phone

956-997-3344

Email

complaint@jointcommission.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Mission Regional Medical Center): 4.3 out of 5 stars (1,886 reviews) (1,886)
  • Medicare.gov (Mission Regional Medical Center): 3 out of 5 stars (631 (HCAHPS survey))
  • rater8 (Dr. J. Matthew Johnson): 4.9 out of 5 stars (859 ratings)
  • rater8 (Dr. Samuel Alonzo Ramirez, Jr.): 4.9 out of 5 stars (873 ratings)

Patients praise

  • Patients praise family medicine physicians for being attentive, professional, and thorough
  • Many providers in the area are noted for excellent bedside manner and taking time to listen to patient concerns
  • High recommendation rates for individual family medicine practices and specific hospitals

Common complaints

  • Hospital involved in investigation regarding birth tourism allegations (Mission Regional Medical Center)
  • Reports of disorganized staff, long wait times, and difficulty contacting nurses at some facilities
  • Complaints of dismissive or condescending behavior by some providers in related hospital systems

"Dr. Johnson is a good listener and takes the time necessary to evaluated my needs."

rater8 Patient Review

"Dr. Moreno tended to him immediately & made him feel at ease! All the doctors are AMAZING & always tend to our needs!"

Family Physicians Clinic Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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