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Clinic Type

Internal Medicine

Address

500 W Broadway St, 4th Floor, Missoula, MT 59802

Phone

406-327-1900

Email

roihimreception@r1rcm.com

Opening Hours

Mon - Fri: 8 a.m. - 5 p.m. / After hours: call 406-327-1900

Telehealth

Live video with a board-certified provider within our network

Emergency Care

After-hours care available; same day appointments; urgent care and lab services offered

Services Offered

  • Primary care
  • Urgent care
  • Chronic disease management
  • Preventive care
  • Lab testing coordination
  • Care coordination with specialists
  • Team-based care
  • Routine health issue management
  • Medication management
  • Health coaching
  • Behavioral health collaboration

Team

  • Providence Montana Internal Medicine Broadway team, Board-certified providers (network) — Primary care team

Insurance & Payment

  • Many insurance plans accepted
  • Allegiance PPO
  • BCBS MT
  • BCBS MT HMO
  • BCBS MT HMO-PPO
  • BCBS MT Medicaid
  • BCBS MT Medicare Advantage
  • BCBS MT Medicare Advantage PPO
  • BCBS MT PPO
  • BCBS MT TRIWEST
  • Blue Cross Of Idaho Health Service
  • Blue Cross Of Idaho Health Service Medicare Advantage-HMO
  • First Choice PPO
  • First Health-Coventry PPO
  • HealthSmart (Interplan) PPO
  • Humana PPO
  • InterWest Health
  • Interwest Health PPO
  • Missoula County Employee Benefits Plan PPO
  • Mountain Health Co-Op
  • Pacific Source Health Medicare Advantage
  • Pacific Source Health PPO
  • Providence Health Plan
  • TriWest - Tricare
  • United Behavioral Health Medicare Advantage-HMO
  • United Behavioral Health PPO
  • United Healthcare PPO

Notified as accepting many insurance plans; verify specific plan at time of visit

Cash, Credit/debit cards, Insurance submitted for reimbursement, Not specified in text

Languages Spoken

  • English
  • Not specified in text

Pricing

  • Visits start at $99

Current Offers

Visits start at — $99

FAQs

What are your hours?

Mon - Fri: 8 a.m. - 5 p.m.; after hours by calling 406-327-1900

Mon - Fri: 8 a.m. - 5 p.m. / After hours: call 406-327-1900

Mon - Fri: 8 a.m. - 5 p.m. / After hours: call 406-327-1900

Awards & Accreditations

  • Not specified in text

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Providence Official Website: 4.9/5 (2,013 ratings)

Patients praise

  • High overall clinic rating (e.g., 4.9/5 on official site)
  • Providers described as knowledgeable, thorough, and compassionate
  • Excellent listening skills and patient-centered communication by many staff members
  • Courteous staff and professional exam experiences reported

Common complaints

  • Reports of unprofessionalism, lack of rapport, or condescending behavior with specific providers
  • Occasional complaints regarding long wait times or concerns not being fully addressed
  • Patient frustration with clinic administration regarding complaints

"Dr Mike Caldwell is a very [knowledgeable] doctor. Our entire family is seen by Dr Caldwell - my husband and adult children. We trust him with our health needs."

WebMD (Dr. J Michael Caldwell)

"Praise Dr. Kevin Sheehan for his exceptional listening skills, thorough explanations, and never making them feel rushed during appointments."

WebMD (Dr. Kevin Sheehan)

"Dr. Teresa Baldridge is by far the worst doctor I've ever had an appointment with. She is condescending, uppity, won't listen, interrupts..."

Vitals.com (Dr. Teresa Baldridge)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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