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About

Summary: Infirmary Health, a nonprofit health system based in Mobile, Alabama, is the region’s largest non-governmental provider and operates across 7 countries with a 11-county service area in south Alabama and north Escambia County, Florida. The system includes three acute care hospitals, a broad physician network (over 700 physicians on staff), more than 6,500 employees, and specialized services in gastroenterology (among many others). It offers comprehensive care across primary and specialty services, including gastroenterology, across its facilities and affiliated clinics, with the Mobile Infirmary and Fairhope locations serving as key access points in southern Alabama. If you’re seeking gastroenterology care specifically in southern Alabama, Infirmary Health provides GI services through its physician network and hospital-affiliated centers within the Mobile region.

Clinic Type

Gastroenterology

Address

1700 Springhill Avenue Mobile, AL 36604; 188 Hospital Drive Fairhope, AL 36532; 9570 US-90 Daphne, AL 36526; 831 C Hillcrest Road Mobile, AL 36695

Phone

(251) 435-1200; (251) 990-0360

Email

ASP.Rx@InfirmaryHealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Hospital-based gastroenterology services available; related emergency departments at Mobile Infirmary and Thomas Hospital (emergency care available via affiliated hospitals)

Services Offered

  • Gastroenterology

Team

  • Gabriel Bolanos, MD — Gastroenterology
  • Robert D. Lerner, MD — Gastroenterology
  • Steven Orleans, MD — Gastroenterology
  • Samuel B. Hooks III, MD — Gastroenterology
  • Randy Tillman, MD — Gastroenterology
  • Rachel Thompson, PA-C — Gastroenterology
  • Nathaniel S. Winstead, MD — Gastroenterology
  • Kristie Thomas, PA — Gastroenterology
  • Allison Harvey, PA — Gastroenterology
  • Jonathan Francis, MD — Gastroenterology

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • RealPatientRatings: 4.9/5 stars (265 reviews)
  • U.S. News & World Report (Hospital-wide): 87% recommendation rate (N/A)
  • Healthgrades (Hospital-wide): 65% recommendation rate (N/A)

Patients praise

  • Provider knowledge and clinical expertise
  • Compassionate and thorough bedside manner among some physicians
  • Clear communication and patient education during procedures
  • High patient recommendation rates for the overall hospital facility (e.g., 87%)

Common complaints

  • Lack of transparency and unexpected high costs for services
  • Perceived unprofessionalism or lack of empathy from office staff
  • Difficulties with scheduling, follow-up communication, and administrative processes
  • Disagreements with diagnostic assessments or treatment plans
  • Long wait times for appointments and follow-up care

"Dr. Siegel has a simplified approach to help you understand the exact procedures and why he is doing them. His communication is the best I've ever seen..."

Vitals (Patient Review of Dr. Jonathan Siegel)

"This transparency in pricing seems very unfair and unethical. There should be better transparency in what you have to pay before you have a service performed..."

PissedConsumer (Infirmary Health Review)

"His office staff are not professional. After a 40 minute wait the CNA came in to ask me questions that I needed the Doctor to answer. After a 1 hour and 10 minute wait I had to leave."

LocalityBiz (Review of Digestive Health Specialists of Mobile)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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