Primary Care in Southern Alabama
Primary Care • Mobile, AL
Clinic Type
Primary Care
Address
—
Phone
(251) 435-2400
ASP.Rx@InfirmaryHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BirdEye (USA Health Schillinger Road): 3.9/5 (41)
- WebMD (Dr. Charla Evans): 4.5/5 (63 ratings / 2 reviews)
- rater8 (Dr. Patrick L. Murphy Jr.): 4.9/5 (217)
- WebMD (Dr. Scott Carver): 4.0/5 (19 ratings / 3 reviews)
- Healthgrades (Dr. Elizabeth Mathison): 4.3/5 (27)
- US News (Dr. Patricia L. Burch): 5/5 (61)
Patients praise
- High appreciation for physicians who are perceived as thorough, attentive, and caring
- Praise for doctors who take the time to listen to patient concerns and involve them in care decisions
- Instances of high satisfaction with office staff when they are perceived as courteous and helpful
Common complaints
- Difficulties with front desk and appointment scheduling efficiency
- Concerns regarding professional demeanor and communication skills of some staff members
- Perceived lack of attentiveness, thoroughness, or familiarity with patient medical history during visits
- Frustration with administrative barriers, such as medication refill policies
"Every time we leave the office feeling good about choosing him for our primary care. He listens and doesn’t patronize. He addresses each issue with patience and understanding."
— rater8 (Dr. Patrick L. Murphy Jr.)"When a doctor comes into your room without a nurse or your history file. RED FLAG... And their response looking at me puzzled is have I ever seen you before?"
— WebMD (Dr. Charla Evans)"The ladies at the front desk were SO very rude and acted like it was a huge inconvenience to check me in. There was zero professionalism."
— LocalityBiz (Franklin Primary Health Center)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Sports Medicine at Accordia Health — Oct 3, 2025
- Local organizations highlighted during National Health Center We 07.28.25 - Mobile County Health Department — Jul 28, 2025
- Franklin Primary Health Center (FPHC) announces addition of Dr. Sitembile Lee – The Business View — May 14, 2026
- USA Health Family Medicine expands with the addition of Alicia Evans, M.D. – The Business View — Apr 27, 2026
- Franklin Primary Health Center Earns ACGME Accreditation to launch a new Family Medicine Residency Program – The Business View — Jun 25, 2026
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in Mobile
Alabama Medical Group, P.C. is a privately held, multi-specialty hospitals and health care provider based in Mobile, Alabama. Founded in 1946, it is the largest independently owned multi-specialty clinic in Mobile with 7 offices nationwide (all in Mobile, AL) and about 47 employees. The group emphasizes quality, individualized, and compassionate care and operates from its headquarters at 101 Memorial Hospital Drive, Mobile. Main contact: 251-414-5900. Website: alabamamedicalgroup.com.
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