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Clinic Type

Emergency Medicine

Address

Phone

(309) 779-5000

Email

idph@adco.agency

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Emergency Department Services

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye: 1.9 out of 5 stars (57 reviews)

Patients praise

  • Some positive interactions with specific nurses and medical staff
  • Professionalism and clear communication from certain providers
  • Efficiency during some visits

Common complaints

  • Rudeness and poor bedside manner from some staff and doctors
  • Long wait times in the Emergency Department
  • Frustration with the automated kiosk check-in system
  • Concerns about facility cleanliness and maintenance

"Amber Bisinger: This is the worst hospital. There for 6 hours. Went in with chest pains. Was in a room for 2 hours before anyone even helped me. Seen a doctor for 5 minutes. She had the worst bed side manners. The hospital was dirty. Dried blood on the beds."

LocalityBiz Review

"The nurse named Kee was an exceptional nurse, the phlebotomist got me on the first try even though my arm is usually a hard stick. My ultrasound tech was polite and helpful in explaining what was going on, Dr. Macha was professional, while also being friendly enough to explain the entire situation."

Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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