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About

OSF Holy Family Medical Center is a 23-bed critical access hospital in Monmouth, Illinois, part of OSF HealthCare. It serves Monmouth and surrounding areas with a small workforce (about 13 employees) and annual revenue around $4 million. The center operates at two US locations (Monmouth and Peoria) and offers general hospital services with a focus on compassionate care. Key contact: (309) 734-3141 or 800-421-5700. Website: osfhealthcare.org/hospitals/holy-family.

Clinic Type

Family Medicine

Address

OSF Holy Family Medical Center, Monmouth, IL

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency department on site

Services Offered

  • Programs & Services
  • Patient & Visitor information
  • Emergency Department
  • Family Medicine
  • Hospital services
  • Online services (MyChart)
  • Foundation/giving (HFMC)

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 2.9 out of 5 stars (65 reviews)
  • MedicalRecords.com: 3.9 out of 5 stars (12 reviews)
  • OpenGovNY: 4.2 out of 5 stars (9 ratings)
  • Facebook: 80% recommend (62 reviews)
  • U.S. News & World Report: 5 out of 5 stars (overall satisfaction)

Patients praise

  • highly regarded staff including nurses, doctors, and therapists
  • many patients report quick and attentive care in the emergency department
  • strong empathy and thorough communication reported by some patients
  • positive ratings for physical therapy and outpatient services

Common complaints

  • concerns regarding emergency department wait times
  • reports of unprofessional or rude staff behavior in some instances
  • some patients felt staff lacked respect or urgency during their care experience

"The BEST NURSES, TECHS, DOCTORS, THERAPY, DIETARY... THEY GO ABOVE & BEYOND TO CARE FOR YOU & MAKE YOUR STAY... COMFORTABLE!"

Patient review on MedicalRecords.com/OpenGovNY

"Possibly the slowest ER on this planet!! Rude young secretary... save yourself the hassle and drive to Galesburg."

Patient review on MedicalRecords.com/OpenGovNY

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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VerifiedOnline bookingSince 1994
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