OSF OnCall In-Person Urgent Care
Urgent Care • Monmouth, IL
About
Summary: OSF Holy Family Medical Center is a private, 23-bed critical access hospital in Monmouth, Illinois, part of OSF HealthCare. It serves Monmouth and surrounding areas with a focus on compassionate care from expert providers. The center operates under the OSF umbrella (OSF Holy Family Medical Center) and is located at 1000 W Harlem Ave, Monmouth, IL, with another office at 800 NE Glen Oak Ave, Peoria, IL. It has about 13 employees (yearly growth -7.1%) and reported annual revenue around $4.01 million. For urgent care needs in Monmouth, OSF operates broader hospital services within the OSF network, though specific “OSF OnCall In-Person Urgent Care” details are not listed on this page. Contact: (309) 734-3141 or 800-421-5700.
Clinic Type
Urgent Care
Address
1000 W HARLEM AVE, Monmouth, Illinois 61462, us
Phone
911
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What is OSF OnCall Urgent Care?
An urgent care service by OSF HealthCare that provides in-person urgent care and virtual visit options for minor illnesses or injuries.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Momentary Labs (based on CMS HCAHPS): 5 out of 5 stars (107 patients surveyed)
- Birdeye (Evergreen Park location): 4.0 out of 5 stars (180 reviews)
- Birdeye (Morris location): 4.3 out of 5 stars (159 reviews)
Patients praise
- Professional, friendly, and knowledgeable staff
- Efficient, compassionate care for acute issues
- Convenient access for patients wanting to avoid emergency room wait times
- High patient satisfaction and recommendation rates specifically noted for OSF Holy Family Medical Center in Monmouth
- Thorough and caring communication from nurse practitioners and nurses
Common complaints
- Perceived dismissive or short bedside manner by providers
- Frustration with wait times or lack of communication regarding delays
- Instances of being turned away or referred to emergency departments for minor issues
- Perceived lack of thoroughness in examinations or failure to prescribe needed treatments
- Issues with administrative processes, such as re-filling paperwork for follow-up visits
"OSF Holy Family Medical Center has a 5-star overall patient satisfaction rating, placing it in the top 7% of hospitals nationally. 78% of patients would definitely recommend this hospital."
— Momentary Labs"The nurse and the provider discussed my concerns with me. Examination was done with care. I felt heard and cared for. Loved the demeanor of the nurse and provider."
— Patient Review (Birdeye)"MA and NP were pleasant & professional and determined that I had a viral infection. But the NP declined to prescribe anything... Symptoms only got worse."
— Patient Review (LocalityBiz)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Skip the wait with new OSF OnCall virtual exam visit — Nov 20, 2025
- OSF OnCall Urgent Care Lead Advanced Practice Nurse Kathleen Hendricks | Prairie Communications, LLC — Feb 19, 2026
- Fast, Convenient Care: Kathleen Hendricks Shares How OSF OnCall Is Meeting Everyday Health Needs | Prairie Communications, LLC — Feb 20, 2026
- OSF HealthCare announces 2026 plans to expand family-planning services, open new OnCall Urgent Care – Shaw Local — Jan 10, 2026
- OSF honors Innovator of the Year Award winners — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Monmouth
Summary: - Monmouth College is a private Presbyterian liberal arts college in Monmouth, Illinois (founded 1853; motto Lux, “Light”). - It offers BA and BS degree programs, including four-year nursing and ABET-accredited electrical and mechanical engineering (achieved ABET accreditation in 2025). - Campus: small-town setting; ~727 students (autumn 2024); ~75 full-time equivalent academic staff; endowment around $145.4 million (2025). - President: Patricia Draves; athletics: NCAA Division III (Fighting Scots; mascot Big Red). - Related details: accredited by HLC; affiliations with APCU, Annapolis Group, ACM; religious affiliation: Presbyterian Church (USA). If you’re specifically looking for health services or pharmacies in connection with Monmouth College, this page confirms the college’s health-related programs (nursing, engineering) but does not list on-campus health services or nearby pharmacies. For area health services and pharmacy options near Monmouth College, consider checking the college’s student health services page or local Monmouth, IL health providers.
Summary: The McDonough District Hospital (MDH) is a 48-bed hospital in Macomb, Illinois, founded in 1958. It operates as a nonprofit government-aligned health care provider with an annual revenue around $200 million and about 139 employees. MDH offers a broad range of medical services and emphasizes compassionate, community-based care close to home. It is accredited by The Joint Commission and is a member of professional associations. MDH serves western Illinois and is positioned near Macomb’s educational and cultural resources, with regional access to St. Louis and Chicago via road and Amtrak. Note: The page describes the main MDH facility in Macomb; it does not provide specific information about an MDH Monmouth Clinic or a separate Monmouth location. If you’re seeking details on an MDH clinic in Monmouth, I can search for that and summarize relevant information.
Comparing your options?
See other urgent care clinics in Monmouth, or search the full directory by insurance, ratings, and more.