Behavioral Health & Counseling Services in Monroe, LA
Behavioral Health • Monroe, LA • multiple operating locations across Louisiana locations
Clinic Type
Behavioral Health
Address
—
Phone
800-699-7022
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Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Crisis Intervention; 24 hours a day, 7 days a week when emergency or crisis situations present themselves
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Terry Thomas, PhD): 4.6 out of 5 stars (based on 10 ratings) (10 ratings)
- Healthgrades (Dr. Candi Hill, PhD): 3.7 out of 5 stars (based on 7 ratings) (7 ratings)
- Birdeye (Healthpoint Center): 5.0 out of 5 stars (based on 2 reviews) (2 reviews)
- Recovery.com (People United Behavioral Health): 3.0 out of 5 stars (based on 4 ratings) (4 ratings)
- Birdeye (Freedom Behavioral Hospital of Monroe): 1.9 out of 5 stars (based on 21 reviews) (21 reviews)
Patients praise
- Providers who are perceived as compassionate and good listeners
- Effective communication and personalized treatment plans
- Easy and supportive intake processes for counseling services
Common complaints
- Allegations of unprofessional, disorganized, or rude staff interactions
- Reports of poor patient experiences and lack of care in hospital settings
- Concerns regarding billing practices and insurance coverage transparency
- Reports of facility environments feeling unsafe or prison-like
"He really listens to me like no one in his profession ever has. Gives me awesome advice. Helps me learn a lot about myself."
— Healthgrades (Terry Thomas, PhD)"Dr. Hill is a compassionate psychologist. She answered my questions in a way that I easily understood. She took time with me, and did not make me feel judged or inferior."
— Healthgrades (Dr. Candi Hill, PhD)"This clinic is trash. They were no help to my family member. We were lied to about release dates and were denied our Emergency Certificate."
— Birdeye (Freedom Behavioral Hospital of Monroe)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Focused Consciousness: Psychiatric Care & Medication ... — Jul 26, 2025
- The Hope Center - West Monroe, LA - StandForHope.org — Aug 29, 2025
- Cypress Grove Behavioral Health - Recovery.com — Aug 26, 2025
- Virtual Counseling in Monroe, LA - Finding Solace — Aug 20, 2025
- Guidance for Behavioral Health | Monroe, Louisiana - TMS Nearby — May 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Monroe
Summary: The Northeast Delta Human Services Authority (NEDHSA) is a Louisiana government agency focused on integrated care for mental health, developmental disabilities, and addiction services across 12 northeastern parishes. Headquartered in Monroe, LA (2513 Ferrand St, Monroe), NEDHSA operates three offices and offers services including adult mental health, addiction treatment, children & adolescents programs, grief counseling, tobacco cessation, opioid recovery, compulsive gambling support, and prevention/wellness campaigns. Founded in 2013, it emphasizes customer service, access, and quality care. Key contacts: communications@nedeltahsa.org; 318-362-3270.
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