WellNow Urgent Care | Monroe
Emergency Medicine • Monroe, MI • Since 2012 • 1 (Monroe, MI) locations
About
WellNow Urgent Care is a private chain of walk-in urgent care clinics providing treatment for illnesses, injuries, rapid testing, and related health needs. Founded in 2012 and headquartered in Chicago, IL, WellNow operates in the United States (Illinois, Indiana, Michigan, New York, Pennsylvania) and has expanded through acquisitions (e.g., Physicians Immediate Care, Hometown Urgent Care, Primary Urgent Care). It employs hundreds of staff and reports annual revenue around $176 million. The company positions itself as an alternative to emergency rooms and maintains multiple U.S. offices, with its HQ at 311 N Green St, Chicago, IL 60607. If you’re looking for WellNow in Monroe, NY, or Monroe locations generally, note that Monroe-specific listings may be limited; the company’s footprint primarily includes the Midwest and Northeast U.S. regions. For precise Monroe availability, check WellNow’s site or local clinic listings.
Clinic Type
Emergency Medicine
Address
1261 North Telegraph Road, Monroe, MI 48162
Phone
Not provided
wn5241@wellnow.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available via WellNow Virtual Care
Emergency Care
Emergency services not specified; directs to call 911 for true emergencies
Services Offered
Technology & Equipment
Insurance & Payment
—
No specific insurers listed; “No Insurance? No problem.” mentions competitive pricing for uninsured; accepts credit and debit cards
Credit card, Debit card, Cash (implied by card acceptance), Credit, Debit cards
Languages Spoken
—
Pricing
FAQs
Can I walk in or need an appointment?
You can simply walk into any WellNow location. No appointment and no referral is required. You can also check in online.
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.
Do I need to bring anything with me when I visit?
When visiting one of our locations, please bring your health insurance card (if you plan to use insurance), photo ID and a list of any current medications. We will make a copy of this information for our files. If you have secondary insurance, please bring your information with you and we will submit it on your behalf.
How can I know to an emergency in-clinic?
WellNow is equipped to treat a wide array of non-life-threatening injuries and illnesses; however, go to a hospital emergency room if you are experiencing a serious medical condition. If you have a true emergency, call 911 immediately.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google/Birdeye (Monroe, MI): 4.9 out of 5 (533 reviews)
- Solv Health (Monroe, MI): 3.0 out of 5
Patients praise
- efficient and quick service for some patients
- friendly and compassionate medical providers
- clean and organized facilities for many visits
- convenient for routine services like DOT physicals and X-rays
Common complaints
- reports of unfriendly or unprofessional staff/receptionists
- billing and collections issues
- long wait times and appointment scheduling problems
- potential misdiagnoses
- lack of accessibility features like automatic doors
"The staff was very friendly and respectful. Highly organized and efficient. I had a great experience and will go back again if needed. On a scale from 0-10 I would give them a 12."
— Trucker Guide user review (Monroe, MI)"the girl at check in and the nurse that took my vitals, were BEYOND unfriendly and unprofessional. They made me feel like a bother for being there."
— Local Guide World user review (Rochester, NY area)"I received a bill almost 2 years after I went. They are threatening to send it to collections."
— Birdeye user review (Rochester, NY area)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hamilton College study looks at impact of WellNow urgent care centers — Apr 27, 2026
- Julia Flass, PA - Physician Assistant in Fairport, NY — May 14, 2026
- WellNow Urgent Care Partners with Utica University to Expand Healthcare for Students — Dec 9, 2025
- WellNow Urgent Care | ABA Therapy Provider — Feb 1, 2026
- Nikolas A. Izzo, PA - Physician Assistant in Halfmoon, NY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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