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Clinic Type

Pain Management

Address

UPMC Pain Management in Monroeville, 600 Oxford Drive, Suite 220, Monroeville, PA 15146

Phone

412-374-7302

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

For a medical emergency, call 911 or go to the nearest emergency department.

Services Offered

Team

  • ZongFu Chen, MD, MD — Provider
  • Caroline Miller, PA-C, PA-C — Provider

Insurance & Payment

Languages Spoken

FAQs

What is the contact number for scheduling appointments?

Call our scheduling team at 1-800-533-8762 between 8 a.m. and 5 p.m. Monday through Friday.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • UPMC Provider Directory (for Dr. ZongFu Chen): 4.5/5 (based on 246 ratings) (51 reviews)
  • Healthgrades (for Dr. ZongFu Chen): 2.9/5 (31 reviews)

Patients praise

  • Professional and knowledgeable approach noted by some patients
  • High overall satisfaction scores for some specific providers (e.g., Dr. ZongFu Chen)

Common complaints

  • Reports of dismissive and unprofessional behavior
  • Concerns regarding lack of thorough examinations
  • Communication difficulties and lack of follow-up
  • Frustration over medication management and treatment plans

"Patients consistently express high satisfaction with this provider's care, frequently noting their professional and knowledgeable approach."

U.S. News & World Report (for Dr. ZongFu Chen)

"Dismissive, amd unprofessional. Will treat you as a drug seeker... Don't see this doctor if you want to be taken seriously."

WebMD (patient review for Dr. Cheryl Bernstein, associated with UPMC pain medicine)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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