Pacific Cancer Care | Monterey & Los Gatos Cancer Center
Hematology • Monterey, CA • 2 (Monterey and Los Gatos) locations
About
Pacific Cancer Care is a privately held medical practice providing oncology and hematology services with nearly 50 years of experience. Headquartered in Monterey, CA, the group operates four offices across the United States (primarily in California, including Monterey and Morgan Hill) and collaborates on expanding cancer care services on the Central Coast. Highlights include access to clinical trials and cutting-edge treatments, a growing team (about 21 employees with notable YoY growth), and recent expansion through an acquisition of Los Gatos Radiation Oncology Center to enhance Central Coast cancer services. Contact: multiple local office locations and phone numbers listed on their site.
Clinic Type
Hematology
Address
5 Harris Ct, Monterey, California 93940, US
Phone
831-375-4105
vwareham@jerryrubinfoundationforcancercare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
https://pacificcancercare.com/telehealth/
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/MapQuest: Approximately 3.8 to 4.0 out of 5 stars (based on aggregate platforms like Yelp and Apple Maps) (31 reviews (Yelp platform))
- Facebook: 92% recommend (8 reviews)
Patients praise
- High praise for specific physicians and nurse practitioners for their medical knowledge and bedside manner
- Appreciation for a caring and professional environment from some patients
- Positive feedback regarding collaboration with major medical institutions like UCSF and Stanford
- Efficient delivery of standard treatment for patients who do not require extensive additional support
Common complaints
- Dissatisfaction with front office staff, including communication issues and unresponsiveness
- Reports of disorganized administrative processes and long delays in preauthorization
- Instances of feeling unsupported or unheard by medical staff
- Complaints regarding billing transparency and undisclosed charges
- Frustration over appointment cancellations and perceived lack of continuity of care
"Dr. Zach Koontz is an all star Doc. He has an incredible amount of modern knowledge about cancer, has a soothing bedside manner for those of us that are going through a shocker of a diagnosis."
— David V. (Yelp/Apple Maps)"Dr. Ganales is great but the front office staff is horrible. They loose hand delivered reports, it takes multiple calls to get a response..."
— Elizabeth c. (Unilocal)"This is not the place for patient care! I felt like a dollar sign not a human. I was refused service unless I paid an undisclosed amount..."
— Cathie Young (Beautihost)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- PCC Partners with My Gene Counsel and N-Power Medicine to Expand Precision Genetic Testing - Pacific Cancer Care — Apr 21, 2026
- Doctors Take Over Los Gatos Community Radiology Clinic — Aug 7, 2025
- Good Samaritan Sells Los Gatos Cancer Unit — Jul 10, 2025
- Two More Independent Practices Join OneOncology Platform | AJMC — Jun 2, 2026
- My Gene Counsel Launches Precision Medicine Pilot at Pacific Cancer Care Leveraging N-Power Medicine's Point-of-Care Platform to Expand Access to Guideline-Based Genetic Testing - My Gene Counsel — Apr 9, 2026
Information sourced from the clinic's website as of July 10, 2026.
More hematology clinics in Monterey
Cancer and Blood Institute of Monterey is a Monterey-based specialty clinic focused on diagnosis and treatment of adult cancer and blood disorders. It provides personalized oncology and hematology care and is affiliated with the Community Hospital of the Monterey Peninsula. Key details: - Location: Monterey, California - Services: Oncology and hematology care (adult cancer and blood disorders) - Affiliation: Community Hospital of the Monterey Peninsula - Contact: 831-333-1719 - Website: cancerblood.com - Web presence: small practice with modest web traffic and a US-based audience If you’re seeking care options in Monterey for cancer or blood disorders, this clinic positions itself as personalized oncology/hematology care within the local hospital network.
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