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Clinic Type

Internal Medicine

Address

1011 Cass Street, Suite 106, Monterey, CA 93940

Phone

831-647-3190

Email

Opening Hours

Monday 8:00 am to 3:00 pm; Tuesday 8:00 am to 3:00 pm; Wednesday 8:00 am to 3:00 pm; Thursday 8:00 am to 3:00 pm; Friday 8:00 am to 12:00 pm; Saturday Closed; Sunday Closed

Telehealth

in-office, virtual, and home visits

Services Offered

  • Family Medicine
  • Internal Medicine
  • Functional Medicine
  • Holistic Medicine
  • Regenerative Medicine
  • Wellness Care
  • Vitamin Injections
  • Hormone Replacement Therapy
  • Lifestyle Education

Technology & Equipment

  • Appreciative Medicine
  • Eastern and Western integrated approach
  • Functional, holistic, and regenerative medicine
  • In-office, virtual, and home visits

Team

  • Terry L. Franklin, Board-certified physician; Fellow of the American Academy of Family Physicians; Advanced degrees in chemistry and medicine; credentialed in Medical Acupuncture (UCLA) — MD, family medicine physician

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the office hours?

Monday 8:00 am to 3:00 pm; Tuesday 8:00 am to 3:00 pm; Wednesday 8:00 am to 3:00 pm; Thursday 8:00 am to 3:00 pm; Friday 8:00 am to 12:00 pm; Saturday Closed; Sunday Closed

Awards & Accreditations

  • 50 Outstanding Family Physicians in the State of California (California Academy of Family Physicians)

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades: 3.8/5 (39)
  • Birdeye (Aggregate of Google reviews): 4.9/5 (398)
  • Practice Website (Testimonials): 4.92/5 (220)

Patients praise

  • Compassionate, attentive, and caring bedside manner
  • Takes time to listen to patients and answer questions thoroughly
  • Effective at integrating traditional and alternative approaches (Appreciative Medicine)
  • High availability and accessibility as a concierge (MDVIP) physician
  • Long-term trust built through many years of practice in the community

Common complaints

  • Concierge medicine fee structure (annual cost) not transparently disclosed early enough to some patients
  • Perceived issues with administrative/office staff responsiveness and communication
  • Concerns regarding reliance on physician assistants instead of direct doctor access for certain visits
  • Mixed perceptions on necessity of specific tests and supplements vs. potential over-testing/upselling

"Dr Franklin was great and took the time to answer all of my questions but his staff leave a lot to be desired."

Healthgrades patient review

"The staff is always helpful and attentive regardless if it's via phone calls or in person. Dr. Franklin listens, answers questions and has a nice calming presence. I highly recommend this office and the MDVIP service."

Practice website testimonial

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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