Pacific Cancer Care | Monterey & Los Gatos Cancer Center
Oncology • Monterey, CA • 2 (Monterey & Los Gatos) locations
About
Pacific Cancer Care is a privately held medical practice providing oncology and hematology services with nearly 50 years of experience. Headquartered in Monterey, CA, the group operates four offices across the United States (primarily in California, including Monterey and Morgan Hill) and collaborates on expanding cancer care services on the Central Coast. Highlights include access to clinical trials and cutting-edge treatments, a growing team (about 21 employees with notable YoY growth), and recent expansion through an acquisition of Los Gatos Radiation Oncology Center to enhance Central Coast cancer services. Contact: multiple local office locations and phone numbers listed on their site.
Clinic Type
Oncology
Address
Monterey and Los Gatos, California
Phone
408-358-8415
vwareham@jerryrubinfoundationforcancercare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/MapQuest aggregate: Approximately 3.8 to 4.0 stars out of 5 based on aggregated platforms (31 reviews on Yelp (as aggregated))
- Facebook: 92% recommendation rate (8 reviews)
Patients praise
- Highly skilled and professional medical doctors and nurse practitioners
- Personalized, compassionate, and knowledgeable oncology care
- Coordinated care efforts with major institutions like UCSF and Stanford
- Efficient infusion center services for routine treatments
- Supportive staff for patients navigating difficult diagnoses
Common complaints
- Poor communication regarding patient status and treatment plans
- Difficulties with front office staff, including administrative disorganization and lack of responsiveness
- Concerns regarding billing transparency and undisclosed charges
- Scheduling issues, including appointment cancellations and delays in preauthorization
- Feeling unheard or unsupported by medical providers
"Dr. Zach Koontz is an all star Doc. He has an incredible amount of modern knowledge about cancer, has a soothing bedside manner..."
— Yelp/Apple Maps user review"Dr. Ganales is great but the front office staff is horrible. They loose hand delivered reports, it takes multiple calls to get a response..."
— Unilocal user review"This is not the place for patient care! I felt like a dollar sign not a human. I was refused service unless I paid an undisclosed amount..."
— User review (usa.beautihost.com)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- PCC Partners with My Gene Counsel and N-Power Medicine to Expand Precision Genetic Testing - Pacific Cancer Care — Apr 21, 2026
- Doctors Take Over Los Gatos Community Radiology Clinic — Aug 7, 2025
- Good Samaritan Sells Los Gatos Cancer Unit — Jul 10, 2025
- Two More Independent Practices Join OneOncology Platform | AJMC — Jun 2, 2026
- My Gene Counsel Launches Precision Medicine Pilot at Pacific Cancer Care Leveraging N-Power Medicine's Point-of-Care Platform to Expand Access to Guideline-Based Genetic Testing - My Gene Counsel — Apr 9, 2026
Information sourced from the clinic's website as of July 10, 2026.
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