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About

Stanford Medicine Children’s Health (Stanford Children’s Health) is a nonprofit pediatric and obstetric health system centered around Lucile Packard Children’s Hospital Stanford. It operates 65+ Northern California locations and 85+ U.S. locations in the Western region, offering comprehensive clinical services from well-child care to treatments for rare and complex conditions. The headquarters is in Palo Alto, CA, with a large network under Stanford Medicine Children’s Health. Key contact: 1-650-497-8000. Notable facts: affiliated with Lucile Packard Children’s Hospital Stanford, multiple offices in Palo Alto; privately owned nonprofit; industry: Hospitals and Health Care.

Clinic Type

Pediatrics

Address

1900 Garden Road, Suite 110, Monterey, CA 93940

Phone

(831) 646-xxxx

Email

NICH@stanfordchildrens.org

Opening Hours

Monday 7:30 a.m. – 5 p.m.; Tuesday 7:30 a.m. – 5 p.m.; Wednesday 7:30 a.m. – 5 p.m.; Thursday 7:30 a.m. – 5 p.m.; Friday 7:30 a.m. – 5 p.m.; Saturday 8 a.m. – noon; Sunday Closed

Services Offered

  • Pediatrics General
  • Pediatrics General — New Patients
  • Pediatrics General — Resources
  • Board-certified pediatric care
  • Heart Center
  • Cancer & Blood Diseases
  • Brain & Behavior
  • Orthopedic
  • Pregnancy & Newborn
  • Transplant
  • IBD & Celiac Center
  • Neurosurgery (Rosa)
  • Family Services
  • Cardiology
  • After-Hours Care
  • Telehealth
  • About Stanford Children’s Health
  • Leadership
  • News
  • Vision
  • Why Stanford Children’s Health
  • Government & Community
  • West Building
  • Spanish language page for Monterey location
  • MyChart Login
  • Second Opinion

Team

  • James Bennett — MD Pediatrics
  • Cynthia Lee — MD Pediatrics
  • Sara Liu — MD Pediatrics
  • Kirk Mulgrew — MD Pediatrics
  • Yanli Tao — MD Pediatrics
  • Matthew Trokel — MD Pediatrics
  • Albert Yu — MD Pediatrics
  • Julie M. Smith — PNP Pediatrics

Insurance & Payment

Billing office assistance

Languages Spoken

  • English
  • Spanish (Es)

Current Offers

New Patient Information

FAQs

What forms are available for patient registration and where can I get them?

Patient registration form is available (English and Spanish PDFs). Medical forms and a Medical records release form (English and Spanish) are also provided. For more information, visit medicalrecords.stanfordchildrens.org.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: Approximately 4.0 out of 5 stars (based on 61 reviews on Yelp via MapQuest) (61 reviews on Yelp; 56 reviews mentioned on Birdeye)

Patients praise

  • High praise for the quality and care of the physicians (specifically mentioning Dr. Bennett, Dr. Hue, and Dr. Dwelle)
  • Friendly and helpful interactions with medical staff during visits
  • Positive experiences with routine health check-ups

Common complaints

  • Long wait times for appointments and while on hold with the office staff
  • Difficulties reaching staff via telephone
  • Perceived dismissal of mild medical concerns by staff or doctors
  • Issues with billing practices or excessive insurance billing for non-emergency items

"TL;DR 5 star doctors, 1 star office staff and since they seem to run the show, it makes for a pretty bad experience. The doctors here are amazing. The office staff is difficult."

Review on LocalityBiz

"Dr Bennett is great, but trying to get an appointment has become a nightmare. You're on hold forever and if someone does answer, they just say "hold" and send you back to hold without asking any..."

Review on Yelp/MapQuest

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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