Urgent Care in Montgomery - MainStreet Family Care
Urgent Care • Montgomery, AL • Since 2015
About
Summary: MainStreet Family Care offers urgent care and primary care across the Southeast, including Montgomery, AL. They provide walk-in urgent care seven days a week with extended evening hours, plus services like vaccines, lab tests, occupational health, and COVID-19 testing/treatment. For Montgomery, you can walk in for urgent care needs or book an appointment online for ongoing primary care through the patient portal. They operate 66 offices nationwide (primarily Southeast) and are headquartered in Birmingham, AL. Contact: 205-545-5090 or 205-644-8289.
Clinic Type
Urgent Care
Address
3039 Vaughn Road, Montgomery, AL, USA
Phone
(334) 513-7819
careers@mainstreetfamilycare.com
Opening Hours
Mon-Fri 8am-8pm; Sat-Sun 9am-9pm (clinic hours may vary by location)
Telehealth
Available online registration and possible telehealth options mentioned but not explicit; not specified as telehealth clinic service
Emergency Care
Not an emergency room; call 911 for life-threatening emergencies
Services Offered
Insurance & Payment
We accept most major insurance plans; see clinic-specific list for full details.
Walk-ins welcome, Online registration ahead of visit, Self-pay, Insurance, Medicaid, Credit/Debit Card, Cash
Languages Spoken
FAQs
Is this an emergency room?
No, MainStreet is not an emergency room. If you are experiencing a life-threatening emergency, call 911.
What insurance plans do you accept?
We accept most major insurance plans including Medicaid, Medicare, and TRICARE. See the complete list above for this specific clinic.
Is MainStreet a walk-in clinic?
Yes, we accept walk-in patients daily! However, online registration is available to reduce in-clinic wait times.
What do I need to bring to visit?
Valid photo ID, payment method, proof of insurance, any necessary forms, emergency contact information, and a list of medications/dosages.
Do you accept Medicaid/Medicare?
Yes! We accept Medicaid, Medicare, TRICARE, and most major insurance plans. See the complete list above.
Is MainStreet an emergency room?
No, MainStreet is not for emergency situations. In life-threatening cases, call 911 and go to the nearest emergency room.
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Google: 4.5/5 (608)
- BestProsInTown: 4.4/5 (128)
- Facebook: 4.6/5 (N/A)
Patients praise
- Friendly, compassionate, and personable staff
- Professional and thorough medical care
- Convenient, extended operating hours seven days a week
- Efficient check-in processes for many patients
Common complaints
- Long wait times
- Concerns regarding cleanliness and hygiene in some areas
- Complaints about billing practices and registration processes
- Reports of unprofessional staff attitude in isolated instances
"I received nothing less than excellent customer service and excellent care at Main Street Urgent Care. Honestly, the male receptionist was very pleasant, patient and helpful."
— MapQuest user review"Rude waist of money. I will never bring my child here ever again. came in didn't even introduce herself. Had an attitude the entire time. No solution."
— MapQuest/Yahoo user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Now Open: Primary and Urgent Care in West Pensacola-Perdido — Nov 25, 2025
- Medical Assistant- Valdosta, Georgia at MainStreet Family Care | Hipa.ai — Apr 14, 2026
- Urgent Ortho by Southern Orthopaedic Surgeons celebrates one year in new location - CentrAL Inc! — Aug 4, 2025
- Freda Simmons - Nurse Practitioner in Montgomery, AL — May 14, 2026
- Medically Guided Weight Loss at Mills Urgent Care in Auburn, AL — Jul 15, 2025
Information sourced from the clinic's website as of July 10, 2026.
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