Mental Health Services — Valley Health Care Systems
Psychiatry and Mental Health Counseling • Morgantown, WV
About
Valley HealthCare System is a Morgantown-based nonprofit that provides a comprehensive range of behavioral health services, including mental health care, chemical dependency treatment, developmental disability support, and early intervention. Founded in 1969 and operating in Monongalia, Marion, Preston, and Taylor Counties, it aims to improve community health by delivering high-quality care guided by consumer needs. The organization employs about 60 staff and operates four offices, with its headquarters at 301 Scott Ave, Morgantown, WV 26508.
Clinic Type
Psychiatry and Mental Health Counseling
Address
301 Scott Ave, Morgantown, West Virginia 26508, US
Phone
+18002320020
crsnyder@valleyhealthcare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Recovered.org: 3.85/5 (Recovered Trustscore) (Not explicitly stated as total review count; score based on accreditations and reviews)
- Localitybiz.com: 1/5 and 2/5 (Sample reviews) (Multiple individual reviews mentioned)
Patients praise
- Offers low-cost or no-cost care options through internal programs for those without insurance or meeting income criteria
- Provides a wide breadth of services including mental health, substance use, and developmental disability support across multiple counties
- Efforts by the organization to address barriers such as transportation and wait times via community surveys and service expansion
Common complaints
- Criticism regarding staff behavior, specifically lack of compassion, not listening, and dismissiveness
- Reports of high clinician turnover affecting continuity of care
- Negative experiences with intake/assessment processes, wait times, and perceived focus on profit over patient care
- Specific, serious allegations regarding patient treatment during residential stays, including concerns over medication monitoring and discharge procedures
"The staff are rude and completely incapable of any kind of compassion or understanding of what it actually takes to help someone get out of the grasp of addiction and headed on a better path."
— Localitybiz.com user review"They have a ridiculous turnover rate for doctors and therapists. Get used to one and you can bet they'll be leaving and your next appointment will be with the new guy."
— Localitybiz.com user review"She talks over you & doesn't listen. Won't let you ask questions."
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] West Virginia Certified Community Behavioral Health Clinics ... — Jan 6, 2026
- Valley HealthCare System hosts crisis intervention training for first responders – WAJR — Oct 16, 2025
- Recovery | Women's Resource Center - West Virginia University — Oct 23, 2025
- First Responders take Crisis Intervention Team training in Morgantown to better help community — Jul 14, 2025
- Valley-HealthCare-System-Kingwood-Outpatient-402708 - CARF — Nov 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry and mental health counseling clinics in Morgantown
Harmony Morgantown (Harmony: a Member of Transformations Care Network) offers comprehensive mental health care in Morgantown, WV. Key points: - Services: Psychiatry (general psychiatry, medication management), individual and group therapy, psychotherapy, and specialized treatments (TMS therapy, Spravato ketamine program). Also covers ADHD, anxiety, depression, bipolar disorder, schizophrenia/psychotic disorders, autism, PTSD, OCD, eating disorders, postpartum depression, and substance use-related concerns. - Access: Telehealth appointments available; in-person clinics across West Virginia; emergency/ongoing medication refills via referrals and insurance. - Team: Board-certified psychiatrists and licensed therapists; private practice within a network (Transformations Care Network). - Locations: 5 offices in WV, including Morgantown HQ (1005 White Willow Way, Morgantown, WV 26505) plus Charleston, Martinsburg, Wheeling, and Bridgeport offices. - About: Focused on restoring mental well-being through medication management and therapy, serving adults and adolescents. If you’re seeking care in Morgantown, Harmony Morgantown provides a wide range of mental health treatments with options for telehealth and in-person visits.
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