B. SCOTT KOONTZ, O.D. - Conway - Magie Smith Charton Eye Clinic
Optometry • Morrilton, AR
Clinic Type
Optometry
Address
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Phone
501-327-4444
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Opening Hours
Monday–Friday 9:00 a.m. to 5:00 p.m.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (for Dr. Koontz): 4.6/5 (9 reviews)
- WebMD (for Dr. Koontz): 5/5 (1 review)
- MapQuest (for Magie Smith Charton Eye Clinic): Extremely low, with multiple negative reviews (Not explicitly stated, but includes several detailed complaints)
Patients praise
- Dr. B. Scott Koontz is described as thorough, thoughtful, and caring by patients
- Patients report long-standing trust in Dr. Koontz's professional abilities
- High individual satisfaction ratings for Dr. Koontz specifically
Common complaints
- Poor patient customer service and rude staff interactions
- Concerns regarding patient safety, specifically lack of assistance for elderly patients after dilation
- Frustrating experiences with office communication and appointment scheduling
- Negative reports regarding workplace management and internal clinic culture
"Very good doctor, thorough, thoughtful and caring."
— Birdeye review for Dr. B. Scott Koontz"Absolute trash. This place is literally the blind leading the blind. I've watched them just roll 3 old people out the door eyes dilated, with no assistance."
— MapQuest review for Magie Smith Charton Eye Clinic"I have been seeing Dr. Koontz for a long time he's a great eye doctor... I highly recommend him if you ever want or need one."
— Birdeye review for Dr. B. Scott KoontzSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- White River Eye Care welcomes Optometrist Elizabeth Kilgore, O.D. | White River Now - Batesville, AR — Sep 5, 2025
- Koontz receives Excellence in Construction award – KVOM 101.7 — May 12, 2026
- Koontz sponsors contractor safety meeting – KVOM 101.7 — May 8, 2026
- Koontz sponsoring Entergy Contractor Safety Advisory Board meeting – KVOM 101.7 — May 7, 2026
- Koontz working on major powerplant project in Montana – KVOM 101.7 — Jun 18, 2026
Information sourced from the clinic's website as of July 10, 2026.
More optometry clinics in Morrilton
Adams Eye Care Clinic is a Morrilton, Arkansas-based optometry practice offering eye exams and general eye care services. The clinic operates as a private medical practice (NAICS 62, 621; SIC 80, 804) with 1 employee and reported annual revenue around $9.6 million. It lists three U.S. locations (including Morrilton addresses) and maintains an online presence at adamseyecareclinic.com. The business emphasizes eye care, sunglasses, and related optometry services, and is connected to a small professional footprint with limited monthly web traffic. Contact: 501-354-1610 or 1-205-323-4608.
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