Healthstar Family Practice - Clinics
Family Medicine • Morristown, TN
About
Health Star Physicians is a multi-specialty physician group founded in 1995 with over 100 providers and 25+ locations in six Tennessee counties, including Morristown clinics. Key details: - Headquarters: Dandridge, TN - Locations: 3 offices in the United States, including Morristown (420 W Morris Blvd Ste 400H, Morristown, TN 37813) and another in Dandridge; a third office location in Morristown, TN - Services: Multi-specialty medical care (outpatient clinics), with emphasis on primary and specialty care - Contact: info@healthstartn.org; phone (423) 581-5925 - Web: healthstartn.org - Workforce: Over 100 providers; ~500+ staff - Financials: Revenue roughly $25–$50 million - Website metrics: ~17k monthly visits; low bounce rate (~0.6%) If you’re specifically seeking HealthStar Family Practice in Morristown, this entity operates within Health Star Physicians’ Morristown offices, offering outpatient primary and specialty care through their Morristown clinics. If you’d like, I can pull directed hours, services, and appointment options for the Morristown location.
Clinic Type
Family Medicine
Address
420 West Morris Blvd, Morristown, TN 37813
Phone
(423) 586-2410
karenthomas@healthstartn.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google): 4.9/5 stars (1,267 reviews)
- Healthstar Physicians website (rater8): 4.9/5 stars (23,226 ratings)
- Yelp: 1.5/5 stars (13 reviews)
Patients praise
- Many patients praise the attentiveness and professionalism of individual providers and nurse practitioners
- High overall ratings on platforms aggregating thousands of verified patient reviews (e.g., 4.9 rating on Birdeye/rater8)
- Convenience of having multiple services (lab, imaging, etc.) in one location
Common complaints
- Issues with communication regarding test results (e.g., MRI/X-ray delays or lack of follow-up)
- Poor administrative or customer service experiences (e.g., office closures without notification, scheduling issues)
- Long wait times during appointments
- Perceived lack of attentiveness or staff communication in some instances
"Dr. Justin Garrison, his full staff and the building design is my dream come true. The one level building accommodate all major test equipment... Dr Garrison is truly the perfect example of how all medical professionals should serve."
— Birdeye (Patient Review)"Was given incorrect information about an MRI. Arrived to have the MRI taken and was lied to twice... office was closed.. No one called to inform me of cancellation."
— Yelp (Patient Review)"My appointment was scheduled for 3pm. I was in the exam room for an hour and a half. I finally walked out in tears. I'm now in so much pain from sitting & standing waiting on them that I will be sick for days if not longer."
— rater8 (Patient Review) for Dana Moreland, FNP-CSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Healthstar Physicians tops out new Morristown facility, bringing expert care closer to home - Teknovation.biz — May 10, 2026
- Healthstar Physicians Celebrate Topping Out of New Medical Office Building in Morristown, Tennessee - Realty Trust Group — Apr 28, 2026
- News Release: Healthstar Physicians Celebrate Topping Out of New Medical Office Building in Morristown, Tennessee — Apr 28, 2026
- Healthstar and Realty Trust Group Break Ground on New Medical Office Building in Morristown, TN - Realty Trust Group — Nov 10, 2025
- Healthstar and Realty Trust Group breaks ground on medical office building | Health | citizentribune.com — Nov 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Morristown
Hamblen Family Medicine is a small hospital/health care medical practice in Morristown, Tennessee. It offers patient resources and forms, information on insurance and fees, language services, and virtual care via its mobile app. The practice operates from two offices at 823 McFarland St, Morristown, TN 37814. They are part of the Privia network and are categorized under healthcare and medical practice.
Summary: - Morristown-Hamblen Healthcare System is a Morristown, Tennessee-based hospital network in the Lakeway Area of East Tennessee, part of Covenant Health. - It operates 167 licensed beds across 23 emergency suites with key ancillary services (Laboratory, Radiology, Therapy) and serves an eight-county region. - Contact: main numbers include (865) 373-1000 / 865-374-1000; additional lines for patient access across the network. - Workforce: 58 employees, with ongoing growth; leadership includes Scott Bolin (Director of Radiology). - Web presence: covenanthealth.com/morristown-hamblen; current web metrics show steady traffic with high pages-per-visit. - Relevant care areas and specialties include family medicine, internal medicine, hospital medicine, obstetrics/gynecology, pediatrics, orthopedics, pulmonology, critical care, urology, gastroenterology, general surgery, and other core hospital services. - Locations: three offices in Morristown, TN (HQ at 908 W 4th North St, Morristown, TN 37814) within the Covenant Health system. Note: The provided extract does not mention a specific "Hamblen Primary Care Morristown" clinic by name, but Morristown-Hamblen Healthcare System is the local hospital network serving the Morristown area and the Hamblen County region. If you’re seeking a primary care clinic specifically labeled “Hamblen Primary Care” in Morristown, you may want to check Covenant Health’s site or contact the hospital directly for exact primary care locations under Hamblen or associated clinics.
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