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Clinic Type

Behavioral Health

Address

Boise, Middleton, Kamiah, Twin Falls, Moscow Idaho (locations listed on site)

Phone

Office:%20208-683-8320

Email

info@idahopeercert.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Telemental health services available to all of Idaho

Services Offered

  • Mental Health Counseling
  • Outpatient Therapy
  • Family Support Services
  • Community-based Rehabilitation Services (CBRS)
  • Case Management
  • Peer Support
  • Telehealth/Telemental Health
  • LGBTQ Therapy
  • Refugee Resources
  • Peer Support Training
  • Family Support Training
  • YPSTraining

Insurance & Payment

  • St. Luke’s Health Plan
  • Regence
  • Blue Cross of Idaho
  • Medicaid

We accept most insurance that include St. Luke’s Health Plan, Regence, Blue Cross of Idaho, and Medicaid.

Languages Spoken

  • English

FAQs

What mental health services are offered at the clinics?

Mental health services including family support services, community-based rehabilitation services, case management, and more, with a range of conditions and issues addressed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Boise: Primary Behavioral Health Services): 4.6/5 (47)
  • Birdeye (Boise: Lifepath Counseling & Wellness): 4.2/5 (43)
  • Birdeye (Boise: PERMA Mental Health, PLLC Franklin Clinic): 5.0/5 (40)
  • Rehab.com (Moscow: Region II Mental Health Center): 3.8/5 (60)
  • Healthgrades (Moscow: Andrea Masom, LCPC): 3.5/5 (8)
  • Birdeye (Moscow: Educational & Psychological Services): 2.8/5 (11)

Patients praise

  • Caring, compassionate, and supportive therapists
  • Effective use of evidence-based practices like CBT and mindfulness
  • Improved patient outcomes, including correct diagnoses and symptom management
  • Positive experiences with administrative or support staff in some locations
  • Accessible and convenient telehealth options

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Unresponsive communication (unreturned calls, emails, or voicemails)
  • Disappointing or problematic billing practices
  • Perceived lack of compassion, professionalism, or judgmental attitudes from some providers
  • Instances of feeling dismissed or that therapy was ineffective
  • Challenges in obtaining medical records

"Nothing but love from every person on Primary's team. My family has been working with Primary BHS for nearly a couple of years and we consider this team as part of our family."

Birdeye/Google Review

"After 54 years of misdiagnoses and being prescribed medications that never truly helped, I finally received the correct diagnosis thanks to Michelle Chin... Her compassion, insight, and genuine care have changed my life."

Birdeye/Birdeye Review

"Can not reach them. They tell me to leave a call back number I wait all day. NO CALL! This is a joke. PEOPLE NEED HELP AND YOU ARE NOT HELPING!"

Rehab.com/Google Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Moscow, ID·Behavioral Health

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Moscow, ID·Behavioral Health

Summary: The Idaho Department of Health and Welfare (Health and Welfare Idaho Dept) is a private, Boise-based state agency in the Health & Welfare sector that runs programs and services to promote health and well-being across Idaho. It has 3 employees and a monthly web presence of about 236k visits with low bounce (0.6%), suggesting strong public-facing resources. The organization operates from two Idaho offices (Boise addresses) and is active under the aliases Idaho Department of Health and Welfare and health and welfare idaho dept. About the Moscow Office: - The provided data does not list a Moscow, Idaho office for the Idaho Department of Health and Welfare. It only confirms two Boise, Idaho addresses: - P.O. Box 83720, Boise, ID 83720-0003 - Pete T. Cenarrusa Building, 450 W. State St., Boise, ID 83720

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