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Allergy/Immunology Service - Madigan Army Medical Center

Allergy and Immunology • Moses Lake, WA • Since 1944

About

Madigan Army Medical Center offers Allergy/Immunology services as part of its comprehensive care network serving active duty, families, and retirees. While Madigan operates primarily from Joint Base Lewis-McChord in Tacoma, WA, its care network and specialties include allergy/immunology among other services (surgical, pediatrics, neurology, cardiology, etc.). The Moses Lake location isn’t listed among the known Madigan sites; the main facilities are in Tacoma, WA, with a broader network in Washington and California. If you’re seeking Allergy/Immunology care specifically at Madigan, contact the Tacoma location for available clinics, appointment options, and any Moses Lake referrals or partner sites.

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Clinic Type

Allergy and Immunology

Address

Ground Floor, Medical Mall 9040 Jackson Ave. Joint Base Lewis-McChord, WA 98431

Phone

253-968-5422

Email

usarmy.pentagon.hrc.mbx.usapda-tdrl@army.mil

Opening Hours

Monday-Friday 7:30 a.m. to 4 p.m. Closed on federal holidays and select training holidays

Website

https://madigan.tricare.mil/Health-Services/Specialty-Care/Allergy-Immunology-Service

Services Offered

Allergy/Immunology Service
Allergy Clinic
Consultation and evaluation of hay fever, asthma, food/insect sting/drug allergy, skin allergies including eczema and hives, immune system problems with frequent infections
Allergy skin testing
Immunotherapy (Allergy shots)
Food and drug challenges
Lung function testing for asthma
Immune system evaluation
Referral required

Technology & Equipment

Allergy skin and blood testing
Lung function testing
Immunotherapy (Allergy shots)

Insurance & Payment

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Languages Spoken

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FAQs

Do I need a referral to see an allergist?

Yes. A consult (referral) from your TRICARE Primary Care Manager is required. Appointments are scheduled through the Puget Sound Military Appointment Center; call 800-404-4506.

What are the hours for the Allergy/Immunology Service?

Phone hours are Monday-Friday 7:30 a.m. to 4 p.m. Closed on federal holidays and select training holidays. Appointments are by appointment only.

Who can refer me to see an allergist?

A consult (referral) from your TRICARE Primary Care Manager is required.

How are appointments scheduled?

Appointments are scheduled through the Puget Sound Military Appointment Center; call 800-404-4506.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Vitals (Madigan Army Medical Center practice): 0 reviews (no rating shown) (0)
US News (Dr. T. Ted Song, allergist-immunologist affiliated with Madigan): 5/5 (67 reviews)
Yelp (Madigan Army Medical Center): Not captured in provided snippet (page indicates 42 reviews) (42 reviews)

Patients praise

Some patient feedback described a thorough approach to diagnosis and being attentive/welcoming (for Dr. T. Ted Song).
Service staff/patient advocate efforts are described by Madigan as aiming to ensure patient satisfaction and address concerns (context for resolving issues).

Common complaints

Patient complaints and operational wait-time issues were reported for Madigan (pharmacy wait times and complaints).
Reports of mistreatment/hostile treatment and concerns about equal treatment for Guard soldiers were documented in media coverage.
No specific Moses Lake Allergy/Immunology patient review content was found in the provided sources (ratings are for Madigan generally or specific affiliated providers).

"“After months of patient complaints and five-hour wait times, Madigan pharmacy implements changes”"

— The News Tribune (2020-08-30)

"“In complaints… injured Oregon National Guard members say they have been treated as second-class soldiers…”"

— The Seattle Times (2010-05-19)

"US News summary: “While one patient reported a negative experience… multiple others have expressed positive feedback… attentiveness… willingness to explore different treatment options… thorough approach…”"

— US News (patient experience summary for Dr. T. Ted Song)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].