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About

Grant County - Renew (grantcountywa.gov/renew) is the county’s largest behavioral health provider, offering mental health and substance use recovery services, crisis stabilization, and developmental disability support. Formerly Grant Integrated Services/Grant Mental Healthcare, it operates six offices across Grant County and employs about 10 staff (with notable growth). It functions as a government agency in the Mental Health Care sector, serving Moses Lake and surrounding areas. If you’re seeking mental health or crisis services in Moses Lake, this agency is a primary local option.

Clinic Type

Behavioral Health

Address

Phone

5097659239

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Recovered.org (Grant Integrated Services): 4.03/5 (Not explicitly stated, but based on multiple user reviews and accreditations)
  • Birdeye (Samaritan Behavioral Health): 1.0/5 (1)
  • Healthgrades (Teresa Hutsell, ARNP): 5.0/5 (15)
  • Birdeye (Moses Lake Community Health Center): 4.6/5 (1,345)
  • Recovered.org (Renew Moses Lake): 3.5/5 (Not explicitly stated, but based on reviews/accreditations)

Patients praise

  • Specific providers (e.g., Teresa Hutsell, ARNP) are highly rated for warmth, attentiveness, and trustworthiness
  • Integrated care models are appreciated for coordinating physical and behavioral health needs
  • Some patients report feeling heard and valued during appointments with specific providers
  • General satisfaction with ease of check-in and friendly nursing staff in some clinical settings

Common complaints

  • Significant wait times for mental health services, with some reports citing waitlists of several months
  • Difficulties in scheduling appointments or accessing timely care
  • Some patient reports of staff being rude or dismissive
  • Frustration regarding lack of communication about status on waiting lists

"6-8 months waiting list. I’ve been on for 5. They won’t even tell me where I am on the list."

Birdeye review for Samaritan Behavioral Health

"Teresa was warm and welcoming, and made me feel comfortable talking with her about my healthcare needs. I trust her and her judgement with my health."

Healthgrades review for Teresa Hutsell, ARNP

"Doctors dont take the time to listen to you, they treat you like your illness is a mental thing. Then trying to make an appointment is difficult."

Birdeye review for Moses Lake Community Health Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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