Primary care services | Novant Health Sewee Family Medicine
Family Medicine • Mount Pleasant, SC
About
Summary: - East Cooper Medical Center is part of Novant Health, a private hospital network based in Mount Pleasant, SC. It offers a broad range of services including emergency care, orthopedics, rehabilitation, sleep and spine care, stroke, surgery, urology, weight loss, women’s health, and wound care. - The facility operates as a healthcare center under Novant Health, which runs 850+ locations across North and South Carolina, focusing on safety, quality care, and expanded access (e.g., primary care networks and clinics in the Charleston area). - For primary care alignment with your search (Novant Health Sewee Family Medicine Mount Pleasant), note that Novant Health is expanding primary care access in the area with new clinics (e.g., Dayfield Park in Summerville and other Charleston-area clinics). East Cooper Medical Center itself provides hospital-based services and specialty care, and is part of the broader Novant Health network. Key contacts: - Address: 2000 Hospital Dr, Mount Pleasant, SC 29464 (HQ) - Phone: 843-416-6273, 844-320-9170 - Website: novanthealth.org/locations/medical-centers/east-cooper-medical-center If you’re specifically seeking primary care in Mount Pleasant, Novant Health Sewee Family Medicine and nearby Novant Health primary care clinics in the Charleston area are part of the same network expanding access to primary care services.
Clinic Type
Family Medicine
Address
Long Point Road near Solana Way, near State Road S-10-97 and Interstate 526 (Mark Clark Expressway), Mount Pleasant, South Carolina
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
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What Patients Say
Overall sentiment across review platforms: mixed
- medicals-health.com: 3.7/5 (17 reviews mentioned on medicals-health.com)
- Healthgrades: 4.8/5 (for Dr. John Knepper specifically) (157 reviews (for Dr. John Knepper specifically))
Patients praise
- High regard for physician care (specifically Dr. Knepper and Dr. DeCastro)
- Strong bedside manner and active listening by providers
- Efficient scheduling and short wait times mentioned by some patients
- Personalized and thorough care from practitioners and nurse practitioners
Common complaints
- Difficulty receiving timely follow-up communication outside of office visits
- Dissatisfaction with front office staff professionalism and responsiveness
"Dr. Knepper is one of the best. However, their level of follow up for any issues that require communication outside of an office visit is absolutely terrible. If you leave a message with the front desk or with Dr. Kneppers nurse, my experience has been that you will not ever get a call back."
— Medicals-Health.com user review"Booking an appointment was SUPER easy... And Dr. DeCastro was awesome. She took her time and got to know me as a patient and shared options for contacting her if I had additional concerns or symptoms."
— Medicals-Health.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kayla Windham, FNP | Family Medicine | Novant Health — Aug 14, 2025
- Stewart Trimble, MD | Internal Medicine | Novant Health — Aug 12, 2025
- South Carolina Sewee Family Medicine, Llc | Mount Pleasant, SC | Availability & Booking — Dec 6, 2025
- [PDF] Novant Health East Cooper 501r Provider List as of Q4 2025 — Sep 25, 2025
- Novant Health opens new West Ashley Internal Medicine clinic, growing local primary care network | Novant Health | Newsroom — Oct 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Mount Pleasant
- The page is for Aurora Medical Center – Mount Pleasant in Mount Pleasant, WI, a nonprofit hospital offering inpatient and outpatient services, with potential Level III trauma designation pending. - Services highlighted include orthopedics, rehab, imaging, lab, pharmacy, surgical services, and ancillary care. The facility emphasizes patient-centered, integrated care within the Advocate Aurora Health system, with digital amenities (virtual check-in, in-room digital whiteboards). - Key details: nonprofit hospital, 12 employees (recent growth), located in Mount Pleasant, WI; main contact numbers: 833-528-7672 and 262-799-8700. - Note: The user query mentions “Aurora Family Medicine - Mount Pleasant, WI - 53406,” but the page focuses on Aurora Medical Center – Mount Pleasant (hospital), not a specific family medicine clinic. If you’re seeking a family medicine practice in 53406, you may want to confirm the exact clinic name or search for “Aurora Family Medicine Mount Pleasant WI” to locate the corresponding clinic/family practice.
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