Aurora Medical Center - Mount Pleasant
Neurology • Mount Pleasant, WI • 1 location (Aurora Medical Center – Mount Pleasant) locations
About
Aurora Medical Center – Mount Pleasant is a nonprofit hospital in Mount Pleasant, WI, offering inpatient and outpatient care with potential Level III trauma capabilities, surgical services, orthopedics, rehab, imaging, lab, and a pharmacy. The center features modern in-hospital tech (virtual check-in, digital room boards) and integrates with Advocate Aurora Health for seamless care coordination. It currently has a small workforce (12 employees) and is led by Chief Nursing Officer Patricia Gedemer. Contact: 833-528-7672 or 262-799-8700.
Clinic Type
Neurology
Address
13250 Washington Ave., Mount Pleasant, WI 53177
Phone
833-528-7672
SRCO-EstimateComplaintResolution@aah.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Level III trauma emergency department (pending certification)
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google reviews): 3.8 out of 5 stars (159 reviews)
- Vivian Health: 4.8 out of 5 stars (6 reviews)
- Patient Satisfaction Survey (Hospital Cost Compare): 81% (Definitely recommend) (300 or more surveys)
Patients praise
- Professional and knowledgeable doctors
- Compassionate care experiences noted by some patients
- High percentage of patients would definitely recommend the hospital (81%)
- High rates of nurse and doctor communication efficacy
Common complaints
- Staff (specifically nursing) rudeness or lack of responsiveness
- Long wait times for appointments and delays in scheduling
- Concerns over missed diagnoses or unethical billing/scheduling practices
- Perceived lack of patient-centered care and communication issues
"Dr. Clark was an exceptional doctor. He was extremely professional, knowledgeable, and kind throughout my entire visit."
— Birdeye (Google review)"All of the nurses though were rude and disrespectful. I would not recommend this place if they are looking for the nurses."
— Birdeye (Google review)"I just keep getting passed around and rescheduled and ignored. This is extremely unexceptable behavior and i have never been so disappointed in my life."
— ComplaintsBoard.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 74 hospitals in Wisconsin recognized for efforts to improve outcomes for people with heart disease and stroke | News | wkow.com — Jul 31, 2025
- Dr. Ronald Cohen, MD, Internist | Franklin, WI | WebMD — Aug 1, 2025
- Dr. Nicholas Webber, MD – Orthopedic Surgeon for Avascular Necrosis in Mount Pleasant, WI — Sep 20, 2025
- Sharon McAuliffe, 84, of Mount Pleasant - Obituary — Dec 4, 2025
- Anna Janda — Jun 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
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