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About

Summary: - McLaren Central Michigan is a nonprofit, 118-bed acute care hospital in Mount Pleasant, Michigan, serving Isabella County. It’s part of McLaren Health Care. - Services include primary, preventive, diagnostic care, emergency medicine, and specialty care such as surgical services and orthopedics. Cancer care at the Karmanos Cancer Institute is available through the Karmanos Cancer Network partnership. - Accreditation: The Joint Commission. - Key leadership and staff: CEO Robert David; CFO Tara Soules; other leaders include Director of Finance Sue Boswell and Medical Director Wound Center Anne Missavage, among others. - Organization details: 82 employees; headquarters in Mount Pleasant; industry focus on Hospitals and Health Care; contact numbers listed (800) 671-1453 and (800) 625-2736. - Additional context: Part of a statewide network (McLaren Health Care) with connections to other Michigan health systems and facilities; affiliated with Karmanos Cancer Institute for specialized cancer care.

Clinic Type

Obstetrics and Gynecology

Address

Women's Health Center 1201 South Drive, Suite 220 Mt. Pleasant, MI 48858

Phone

(989) 773-3411

Email

contactus@ksppharmacy.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency care available at this location or nearby hospital as indicated

Services Offered

Team

  • Kristen Carrillo-Kappus, MD — Obstetrics/Gynecology
  • Jerry Elliot, M.D. — Obstetrics/Gynecology
  • Michelle Sanders, D.O. — Obstetrics/Gynecology
  • Michael Swirtz, M.D. — Obstetrics/Gynecology
  • Brittany Van Houten, MD — Obstetrics/Gynecology

Insurance & Payment

Languages Spoken

FAQs

What are the accepting new patients status?

Accepting New Patients

What specialty is offered at this clinic?

Obstetrics/Gynecology

Where is the location?

Women's Health Center, 1201 South Drive, Suite 220, Mt. Pleasant, MI 48858

What is the phone number?

(989) 773-3411

What is the fax number?

(989) 546-8557

What provider groups are listed?

Kristen Carrillo-Kappus, MD; Jerry Elliot, M.D.; Michelle Sanders, D.O.; Michael Swirtz, M.D.; Brittany Van Houten, MD

What services are offered at this OB/GYN clinic?

Obstetrics/Gynecology services at the Women's Health Center location

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • McLaren Official Physician Directory: 4.9 out of 5 (885 ratings)
  • Birdeye (Emergency Department): 2.5 out of 5 (24 reviews)

Patients praise

  • Kind and compassionate care in some departments
  • Professional and approachable physicians who listen and explain diagnoses clearly
  • Efficient service and quick care in certain instances

Common complaints

  • Long wait times for appointments and care
  • Reports of unprofessional communication or bedside manner from some staff
  • Dissatisfaction with emergency department experiences

"He listened and explained his plan very well, and made sure that I understood everything. A great visit."

Zocdoc patient review

"Spoke with anger towards me, paramedics made faces and laughed at my suicidal Ideations, and refusal to transport me to a hospital that didn't abuse me for 22 years."

Birdeye review of Emergency Department

"Bad experience. Had an appointment and still waited over an hour for them to figure their stuff out. Waste of time."

Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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