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About

ISABELLA CITIZENS FOR HEALTH, INC. is a Federally Qualified Health Center based in Mount Pleasant, Michigan, offering comprehensive primary care and related services. Founded in 2010, it operates as a private, non-public company with 19 employees and annual revenue under $1M. Core services include primary care, women’s health, behavioral health, school-based therapy, and Quest Diagnostics alongside a health park pharmacy and walk-in hours. The center follows the Patient-Centered Medical Home model and serves patients of all ages across three office locations in Mount Pleasant. Key contact: billing@isabellahealth.org; main phone options listed.

Clinic Type

Primary Care

Address

2790 Health Parkway, Mount Pleasant, MI 48858

Phone

989-953-5320

Email

Opening Hours

Billing Office Hours Monday - Thursday 8:00 am - 4:00 pm; Friday 8:30 am - 4:00 pm

Telehealth

Not explicitly stated

Emergency Care

After Hours: 24-hour answering service; call 911 for emergencies

Services Offered

  • Primary Care
  • Family Practice
  • Pediatrics
  • Women's Health
  • Behavioral Health
  • School-based services
  • Pharmacy
  • Pharmacists
  • New patient information
  • Patient portal
  • Telehealth
  • Interpretation and translation services

Insurance & Payment

  • Most major insurances (not explicitly listed)

Not explicitly listed

Online bill payment via provided portal, In-person payment at centers, Phone payment via the payment portal (Instamed)

Languages Spoken

  • Spanish
  • English
  • other languages (Translation Services)

Current Offers

New patient information

FAQs

For NEW Patient Portal Enrollment

Click Here

Patient Portal

Click Here

To pay a bill online

Click Here

Awards & Accreditations

  • Not explicitly listed

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BestProsInTown: Generally positive, with some variation across platforms (115 reviews reported on one aggregate site)

Patients praise

  • Praise for the compassion, attentiveness, and expertise of physicians and clinical staff
  • Appreciation for the sliding fee scale and efforts to make healthcare affordable based on income
  • Convenience of having on-site pharmacy and lab services
  • Strong focus on patient-centered care and listening to patient concerns

Common complaints

  • Dissatisfaction with front desk and reception staff, often described as unfriendly or lacking in customer service skills
  • Long wait times for appointments, particularly for new patients
  • Occasional issues with billing or coordination with outside labs like Quest Diagnostics

"Isabella Citizens for Health is not only a Doctor's office with amazing caregivers but they are willing to go a step farther and help people with reduced medical costs based on income."

Alignable recommendation

"Support staff, especially front reception is terrible. It's the classic, we don't care about you. No smiles, rude, and unfriendly."

User review on USCompanies.net

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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