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About

Novant Health Urgent Care (formerly Doctors Care) offers walk-in urgent and family care across South Carolina, including Mount Pleasant. Key points: - No appointment needed; walk-ins welcome for minor illnesses and injuries (ages 6 months+). - Services: urgent care, family care, corporate wellness, occupational medicine; onsite X-rays and labs; online appointments; virtual urgent care (Novant Health Urgent Care Anywhere). - Hours: evenings and weekends available. - Locations: 45 offices in SC, with Mount Pleasant location available through the Novant Health Urgent Care network (check the Mount Pleasant site or NovantHealthUrgentCare.org for exact address and hours). - Brand/ownership: Part of Novant Health; formerly Doctors Care. Private, nonprofit-like corporate structure under Novant Health.

Clinic Type

Urgent Care

Address

Location Address not fully listed in excerpt

Phone

(843) 881-0815

Email

publicrelations@NovantHealth.org

Opening Hours

Mon - Fri: 8:00 am – 8:00 pm; Sat - Sun: 9:00 am – 5:00 pm

Telehealth

Available (Start a Virtual Visit)

Emergency Care

Emergency care available

Services Offered

  • urgent care
  • walk-in care

Insurance & Payment

Languages Spoken

Pricing

  • Normal Hours: Mon - Fri 8:00 am–8:00 pm; Sat–Sun 9:00 am–5:00 pm

FAQs

What are the hours of operation?

Mon - Fri: 8:00 am to 8:00 pm; Sat - Sun: 9:00 am to 5:00 pm.

What is the contact number?

(843) 881-0815.

Is there a fax number?

Fax: (843) 881-0743.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Aggregated Review Data: 4.3/5 (709 reviews)

Patients praise

  • medical providers and doctors are often described as great, thorough, and knowledgeable
  • convenient location and extended hours
  • clean and professional facility atmosphere

Common complaints

  • rude and unprofessional front desk staff
  • perceived lack of compassion or empathy for sick patients
  • concerns regarding misdiagnosis and medication errors
  • frustration with office policies such as masking requirements
  • condescending behavior from staff during virtual appointments

"The front desk staff is so rude and inconsiderate that people are there because they are not feeling well! They were very short when I was checking in."

Promallu Review

"Was misdiagnosed by Micheal Hanna the PA and therefore prescribed the wrong medications by him."

Solv Health Review

"Patients consistently report a clean, convenient, and professional service with a welcoming atmosphere. The staff, including the physician assistant and doctors, are described as kind, friendly, compassionate, thorough, knowledgeable, and attentive."

BestProsInTown Review Summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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