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Clinic Type

Internal Medicine

Address

8109 Hinson Farm Road, Suite 504, Alexandria, VA 22306

Phone

7037802800

Email

Compliance@priviahealth.com

Opening Hours

Mon-Fri 7:00 am - 5:00 pm

Telehealth

Yes (Virtual Care)

Services Offered

Technology & Equipment

  • Privia Health network
  • community-wide coordinated care model

Insurance & Payment

Languages Spoken

FAQs

What are the office hours?

Hours shown for Alexandria Office: Monday–Friday 7:00 am – 5:00 pm.

Are there after-hours resources?

After-hours resources are available at the linked patient resources page.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.5 out of 5 stars (89 reviews (Yelp brand aggregate))
  • Healthgrades: 1.0 to 2.0 out of 5 stars (Varies by location (limited number of reviews per page))
  • MapQuest/Yelp data: 2.0 out of 5 stars (41 reviews)

Patients praise

  • Patients often praise specific doctors, nurses, and nurse practitioners for being caring, compassionate, and effective
  • Some long-term patients report life-saving care experiences
  • Availability of medical staff who speak multiple languages (e.g., Spanish)

Common complaints

  • Difficulties reaching the office by phone and long hold times
  • Issues with the billing department and incorrect coding for services
  • Reports of rude, indifferent, or unprofessional front desk and administrative staff
  • Scheduling errors and problems with the online appointment system
  • Mixed experiences with the patient portal responsiveness

"The practice it's OK. But the customer service needs to improve. The receptionist at the Lorton practice need a refresher in customer service. The worst part of the practice is the calling center."

Healthgrades Review

"My problems all stem from Mt. Vernon Internal Medicine’s billing department! They are absolutely terrible."

Unilocal/Patient Review

"The springfiel office Manager and FRONT DESK staff are RUDE. they have a lot of elderly patients and they have no empathy, understanding sensibility, sensitibity toward the elderly and their..."

MapQuest Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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