Montefiore Mount Vernon | Patient Care
Neurology • Mount Vernon, NY
Clinic Type
Neurology
Address
Montefiore Mount Vernon, Mount Vernon, NY
Phone
718-920-4321
pricetransparency@montefiore.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Yes
Services Offered
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 2.43/5 (145)
- MedicalRecords.com: 2.3/5 (61)
- Healthgrades: 62% (patients who gave a 9 or 10 rating) (Not explicitly stated total count)
Patients praise
- Recent major facility upgrades, including a newly expanded emergency department and renovated health and wellness center
- Positive experiences noted with specific medical staff members (e.g., professionalism, kindness)
- Prompt and professional care reported by some patients following emergency treatment
Common complaints
- Reports of rude, dismissive, or unprofessional behavior by staff, particularly in discharge and social work departments
- Complaints regarding long wait times for appointments and emergency care
- Frustration with lack of clear communication, specifically regarding appointment status and discharge instructions
- General dissatisfaction with cleanliness and quality of care in some patient reviews
"In my whole life this is the worst dirtiest disgusting hospital i have ever seen. 5 hours just to tell me 600 mg ibuprofen and clairiton. I walked out that please never again ill go there"
— MedicalRecords.com"The social worker, Afia Adigyaa, was rude, dismissive, and completely unprofessional, showing zero concern for patient welfare. Her supervisor, Luckdjyne Neas, made matters worse by ignoring multiple calls and emails when I tried to resolve serious discharge issues."
— Rehab.com"I was brought to Montefiore Mt Vernon after a car accident. I got prompt, professional care."
— YelpSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Montefiore Mount Vernon Hospital Unveils the First and Largest Phase of its Renovated Emergency Department — Jun 26, 2026
- Montefiore Einstein and Mount Vernon Mayor Shawyn Patterson-Howard Unveil Modernized Family Health & Wellness Center at Montefiore Mount Vernon Hospital | Montefiore Einstein — Dec 15, 2025
- Mount Vernon Hospital expands emergency department - Crain's New York Business — Jun 29, 2026
- Montefiore Einstein and Mount Vernon Mayor Shawyn Patterson-Howard Unveil Modernized Family Health & Wellness Center at Montefiore Mount Vernon Hospital — Dec 15, 2025
- State Cash Pumps New Life Into Montefiore's Mount Vernon ER — Jun 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
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