Live
Read more

Clinic Type

Mental Health

Address

Specialty Clinic, 565 Castro St, Mountain View, CA 94041

Phone

Adult: 650-903-2850 (Local); Child: 408-366-4450 (Local); Additional: 408-366-4400 (Local)

Email

Opening Hours

Monday through Friday, 8:30 a.m. to 5:30 p.m.; Saturday and Sunday, Closed

Services Offered

Team

  • Psychiatry Doctors — Department listing

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (specific to Dr. Simran Singh): 1.5 out of 5 stars (16 reviews)
  • Yelp (Palo Alto Medical Foundation - Mountain View Center): 2.4 out of 5 stars (608 reviews)

Patients praise

  • Dedicated medical staff in some departments
  • Efficient and organized operations in specific areas like outpatient surgery and labs
  • Professionalism and thoroughness noted by some patients in general medical interactions

Common complaints

  • Reports of long wait times for appointments and at the office
  • Complaints about lack of empathy and dismissive bedside manner from some providers
  • Concerns regarding unprofessional or inattentive administrative/front-desk staff
  • Allegations of poor communication and difficulty scheduling appointments

"I have a very bad experience with Simran Singh. She is the absolute worse MD or Psychiatrist i have ever seen. Incompetent, uncaring, rude..."

Healthgrades user review (Dr. Simran Singh)

"Worst psychiatrist I have ever seen... She refused to listen to my symptoms, insisted that I was doing fine (despite being suicidal)... I felt totally gaslit."

Healthgrades user review (Dr. Nan Link)

"Quite frankly one of the worst patient care experiences I’ve ever had. Rude and inattentive receptionists, it is quite clear this office does not care about their patients."

Unilocal review (Palo Alto Medical Foundation Mountain View)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More mental health clinics in Mountain View

Mountain View, CA·Mental Health

VerifiedOnline booking
Mountain View, CA·Mental Health

VerifiedOnline bookingEmergency care

See all mental health clinics in Mountain View

Comparing your options?

See other mental health clinics in Mountain View, or search the full directory by insurance, ratings, and more.

More Mental Health Clinics