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Clinic Type

Emergency Medicine

Address

Phone

360-236-4700

Email

care-a-van@doh.wa.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregated): 4.5 out of 5 stars (504 reviews)
  • BestProsInTown (Optum Harbour Pointe Walk-In): Generally high-quality recognition (55 reviews)

Patients praise

  • professional and friendly medical staff
  • compassionate and attentive doctors and nurses
  • convenient location and easy parking
  • availability of same-day appointments
  • thorough and quality care when interactions go well

Common complaints

  • long wait times for appointments and walk-ins
  • perceived lack of thoroughness or personalized care from some providers
  • unfriendly or unaccommodating front desk staff
  • frustration with administrative processes and referrals

"The doctors, clinicians, and support staff are fantastic and human, never ‘mechanical’ or stoic."

Gary Allen (via LocalityBiz)

"Front desk is rude and seems annoyed with their job, they don’t smile at you at all."

Rycah Ladines (via LocalityBiz)

"I scheduled my appointment for 8:15... still had to wait for 30 minutes to be seen. Complete waste of time."

Anonymous review (via Birdeye)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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