Muncie Primary Care
Family Medicine • Muncie, IN • Since 1981
About
Muncie Primary Care is a privately held adult internal medicine practice based in Muncie, Indiana, serving East Central Indiana since 1981. Formerly Internists Associated, it operates as a small, family-owned practice with about five physicians, two nurse practitioners, and a larger nursing/staff team. Services focus on preventive care and chronic illness management for adults aged 18 to 100+. The practice offers patient portal access, bill pay, medical records access, and hospital care coordination. Contact: frontoffice@muncieprimarycare.com; phone numbers: (765) 289-1011, (765) 289-3024. Website: muncieprimarycare.com.
Clinic Type
Family Medicine
Address
3709 W. Kilgour Road, Muncie, IN 47303
Phone
765-289-1011
frontoffice@muncieprimarycare.com
Opening Hours
8 a.m.-5 p.m. Monday-Thursday; 8 a.m.-4 p.m. Friday
Services Offered
Team
Insurance & Payment
—
pay online, phone/online billing portals
Languages Spoken
—
Current Offers
Becoming a Patient
FAQs
What is Muncie Primary Care?
An adult internal medicine primary care practice with four physicians, three nurse practitioners and more than 25 nurses and staff.
How long has Muncie Primary Care been serving the community?
Caring for East Central Indiana since 1981.
What are the hours for lunch?
Phones are off from 12pm-1pm for lunch
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/Apple Maps: approximately 2.8 stars on Yelp/Apple Maps (12 reviews on Yelp (historical aggregate varies))
Patients praise
- providers noted for being kind, thorough, and knowledgeable
- positive patient-provider rapport and bedside manner
- responsive and helpful support staff (in some experiences)
- family-oriented work environment reported by some employees
Common complaints
- reports of rude or dismissive staff/nurses
- complaints about perceived lack of empathy or judgment from some providers
- issues with appointment scheduling/confirmations
- perceived lack of thoroughness by some providers
"Dr. Jack is amazing. He always listens and is kind and considerate. He makes you feel like you are part of his family."
— Apple Maps review"I was with Dr W for several years. Every encounter with his nurse was the same; rude and acted as if doing her job was an inconvenience."
— MapQuest/Yelp review"The owner, she is a rude stuck up individual, no empathy, doesn’t take time to know her employees, very judgy."
— Indeed employee reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SMS Messing Policies - Muncie Primary Care — Dec 26, 2025
- MUNCIE PRIMARY CARE - Updated July 2026 - 12 Reviews - Yelp — Jul 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Muncie
IU Health Ball Memorial Hospital in Muncie, IN is a nonprofit teaching hospital and regional tertiary referral center founded in 1929. Key points: - Location: Muncie, Indiana; largest non-government employer in East Central Indiana. - Roles: Teaching hospital with the Edmund F. Ball Medical Education Center; offers four residency programs and an extensive physician teaching program. - Services: Regional center for open heart surgery; interventional cardiology and electrophysiology; total joint and spine care (hip/knee replacements); perinatal center with Level 3-B NICU for high-risk pregnancies/newborns. - Accreditation: Joint Commission; ISO certified. - Capacity: Approximately 2,500 employees regionally (ball memorial campus), with around 248 staff specifically listed for Ball Memorial Hospital. - Contact: Main phone lines include 765-747-3111 and other numbers. If you’re specifically seeking details about the IU Health Family Medicine Residency Center in Muncie, this page confirms Ball Memorial Hospital’s role as a teaching center with multiple residency programs, but does not list a distinct “Family Medicine Residency Center” name or separate site. For exact program offerings, current residents, and rotation details, you may want to contact Ball Memorial Hospital’s medical education office or check IU Health’s Family Medicine residency information page.
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