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Clinic Type

Fertility Clinic

Address

Salt Lake City: 675 Arapeen Drive, Suite 205; Sandy: 10150 Petunia Way; Clearfield: 1725 East 1450 South

Phone

801-878-8888

Email

patientbilling@hsc.utah.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes. All clinical care is managed through the RMA Utah patient portal, Artemis.

Services Offered

  • Fertility treatments
  • Egg retrievals
  • Embryo transfers
  • Sedation
  • Fertility care coordination
  • Academic affiliation with University of Utah Health
  • Fellowship training
  • Research activities

Technology & Equipment

  • RMA Utah patient portal Artemis
  • Electronic medical record transition to RMA Utah
  • HIPAA-compliant records transfer

Team

  • RMA Utah Providers — Medical care team (formerly UCRM providers)

Insurance & Payment

  • Participates with all insurance plans accepted at UCRM (transitioned to RMA Utah)
  • Blue Cross Blue Shield
  • BridgeSpan Health
  • TRICARE
  • University of Utah Health Plans

As of April 20, 2026, care is billed under a new tax ID number; benefits may differ and require reverification; self-pay estimates discontinued after April 20, 2026; pricing may differ from UCRM

Insurance-based payment, New patient option for fertility care, Payment and billing coordination through RMA Utah (Artemis portal)

Languages Spoken

Current Offers

New patient option

FAQs

Is UCRM now RMA Utah?

Yes, fertility care transitioned to Reproductive Medicine Associates of Utah (RMA Utah) effective April 20, 2026.

How do I schedule or modify an appointment after the transition to RMA Utah?

Appointments are managed through the RMA Utah patient portal, Artemis.

Who should I contact for billing questions after the transition?

For care delivered prior to April 20, 2026, call University of Utah Fertility Billing at 801-213-3871. For treatment after April 20, 2026, call RMA Utah at 801-878-8888.

Where are the locations and what are the addresses?

Salt Lake City — 675 Arapeen Drive, Suite 205; Sandy — 10150 Petunia Way; Clearfield — 1725 East 1450 South.

What should I do if I need a medication refill after the transition?

You will need to establish care with RMA Utah; for refills related to a UCRM provider, contact the U of U Health line at 801-213-2995 for assistance.

How will communication about my care be handled?

All clinical care and questions are now managed through RMA Utah’s Artemis patient portal; RMA Utah providers cannot access messages sent through Epic.

What insurance plans are accepted?

RMA Utah accepts a wide range of plans including Blue Cross Blue Shield, BridgeSpan Health, TRICARE, University of Utah Health Plans, and some employer-sponsored fertility benefits.

What happens to refunds or credits from UCRM?

If an appointment was not scheduled before April 19, 2026 a refund was issued. If an appointment existed before the transition, the credit will be used to settle that balance first, then refunded.

Who can I call for billing questions related to prior care?

For care delivered prior to April 20, 2026, contact University of Utah Fertility Billing at 801-213-3871; for treatment after April 20, 2026, call RMA Utah at 801-878-8888.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • FertilityIQ (Utah Fertility Center – Ivy Fertility Network clinic): 8.9 (330 reviews)
  • OVU (Utah Fertility Center reviews): Not stated (Multiple reviews shown (count not stated))
  • Reddit (r/IVF, RMA): Not stated (Single thread (count not stated))

Patients praise

  • Smooth continuity/transition messaging from UCRM to RMA Utah
  • Some patients report feeling supported and helped by staff (nurses/staff)
  • Clinic described as organized with a clear process and responsive staff

Common complaints

  • Reports of communication/disorganization and lack of follow-up
  • Impersonal/"fertility factory" experience with rarely seeing the doctor
  • Delays/pushed-back timelines due to staffing/coordination issues

"“Stay away from RMA… They are a huge fertility factory! This makes them very efficient but also it's a pretty impersonal experience. You rarely see your doctor and communication is …”"

Reddit r/IVF thread about RMA

"“This review is not written based on her care but for the general disorganization and communication issues of the staff… there was silence/no follow up… everything has to be pushed back.”"

OVU review page (Utah Fertility Center in Murray)

"“Utah Fertility Center is very organized and there is a clear process to follow… there is a friendly face ready to help… I haven't had one negative interaction with all the nurses/staff…”"

FertilityIQ clinic page (Utah Fertility Center – Ivy Fertility Network clinic)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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