Behavioral and Mental Health | Waukesha, WI - ProHealth Care
Behavioral Health and Mental Health • Muskego, WI • Since 1914
About
ProHealth Care in Muskego (Muskego area of Waukesha, WI) offers behavioral and mental health services as part of its broader care system. Key context: - Nonprofit health system based in Waukesha, WI, with multiple facilities and clinics (including Mukwonago/Muskego region coverage). - Services include emergency and urgent care, clinics, rehabilitation, and specialized care lines; behavioral/mental health is implied within their wide clinical offerings. - Headquarters: Waukesha, WI; operates in the greater Waukesha County area with a history dating to 1914. - Contact/locations: Main ProHealth Care network centers in Waukesha County; Muskego-specific facility details are not clearly listed in the provided highlights. If you’re specifically seeking Behavioral and Mental Health services in Muskego: - Consider contacting ProHealth Care directly to confirm current behavioral health programs at the Muskego site or nearby clinics, including outpatient therapy, psychiatry, counseling, or crisis services. - Useful contacts: general ProHealth Care phone numbers (e.g., 262-928-3000 or other listed lines) or visit prohealthcare.org for location-specific details and appointment options.
Clinic Type
Behavioral Health and Mental Health
Address
ProHealth Waukesha Memorial Hospital campus, 721 American Ave., Suite 406, Waukesha, WI 53188
Phone
262-928-4036
CustomerRelationsOnlineInquiry1@phci.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
9-1-1 or closest emergency room for immediate care
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What is required to access behavioral and mental health services at ProHealth Care?
You’ll need a referral for behavioral and mental health services at ProHealth Care. To learn more, talk to your ProHealth Medical Group primary care doctor, or call our screening and assessment team at 262-928-4036.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ProHealth Care official site: 4.9/5 (69 reviews)
- Rehab.com: 4.9/5 (204 reviews)
- Recovered.org: 4.03/5 (Not explicitly stated (Trustscore))
- Recovery.com: 3.8/5 (Not explicitly stated)
Patients praise
- Access to a wide range of behavioral and mental health services (e.g., CBT, DBT, medication management, anger management)
- Availability of personalized care and treatment plans for various conditions (anxiety, depression, PTSD, etc.)
- Some clinical staff rated positively despite administrative complaints
- Structured programs for adults, such as day treatment/PHP
Common complaints
- Rudeness and unprofessional behavior by front desk/reception staff
- Difficulties with appointment scheduling and communication
- Administrative and billing issues, including miscoding and failures to update patient records
- Incompetence and lack of responsiveness reported by some patients
"One of the receptionists is the worst. Name starts with M but I won't put her on full blast. She makes checking in 10x more difficult than necessary EVERY single time. She's not friendly and typically rude. I am here often for myself and both of my parents. I feel that reception is the face of any business and she sets a terrible tone. Thankfully we love our Doctors so we put up with it."
— LocalityBiz review"The nurses are incompetent, lazy, rude, inconsiderate, and flat out lie. Samantha and Racquel (nurses) told me they never received documents (which the doctor found) and I wasn't able to speak to the doctor."
— BBB reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Behavioral Health Services at ProHealth Care Medical Centers 2130 Big Bend Road Photos, Reviews - Waukesha, Wisconsin — Jul 16, 2025
- ProHealth Waukesha Memorial Hospital - Behavioral Medicine Photos, Reviews - Waukesha, Wisconsin
- Where to Find
- Rebecca R. Owens - Marriage And Family Therapist Specialist in Waukesha, WI — May 14, 2026
- Leah Sweet, CSW - Clinical Social Worker in Waukesha, WI — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health and mental health clinics in Muskego
Aurora Psychiatric Hospital in Wisconsin is a nonprofit, comprehensive behavioral health facility serving children, adolescents, and adults with mental health and substance use needs. Based in Wauwatosa, it’s part of Aurora Health Care and emphasizes a patient-focused healing treatment experience across the behavioral health continuum. Key details: - Location: Aurora Psychiatric Hospital (Aurora Health Care network); Muskego, WI 53150 is not listed as a separate Muskego site on this page. The page describes the hospital in Wauwatosa, WI, as part of Aurora Health Care. - Services: Comprehensive behavioral health care for mental health and substance use conditions. - Type: Nonprofit hospital within the healthcare system. - Contact: Main numbers include 414-454-6600, 833-528-7672, and 414-454-6777. - Workforce: 29 employees (growth variability noted); leadership includes COO for Behavioral Health and a Lead Public Safety Officer. - Additional context: Part of a broader Aurora network with various related facilities; uses Epic software among its technology stack.
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