Ear, Nose and Throat Care | Waukesha, WI | ProHealth Care
Ear, Nose and Throat • Muskego, WI • Multiple locations: Waukesha, Mukwonago, Oconomowoc (as per related locations sections) locations
Clinic Type
Ear, Nose and Throat
Address
N16W24131 Riverwood Drive, Waukesha, WI 53188
Phone
262-696-0808
CustomerRelationsOnlineInquiry1@phci.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Department search results and hospital contact numbers listed; call 262-928-1000 for ProHealth Waukesha Memorial Hospital and 866-327-8877 for Text Telephone (TTY)
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Current Offers
New patient ENT visit
FAQs
Need an appointment?
To schedule a new patient visit, select the ENT doctor and location you prefer, and a date and time that works for you.
How do I preregister for care?
Preregister for care is available via the Preregister for care page.
How can I contact for scheduling & registration?
Scheduling & Registration: 262-928-3000.
How can I contact provider referral?
Provider Referral: 262-928-2745.
Where can I email the ENT clinic?
Email us: https://www.prohealthcare.org/contact-us/
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ProHealth Care (ENT service page): 4.9 / 5 (Based on 312 reviews)
- David Linn, MD (ProHealth provider page): 4.8 / 5 (Based on 420 reviews)
- Melissa Hertler, MD (ProHealth provider page): 4.9 / 5 (Based on 311 reviews)
- LocalityBiz (ProHealth Medical Group Clinic Muskego): Mixed (stars shown in individual reviews) (Not stated)
- BBB (ProHealth Care, Inc.): Not a rating (complaints summary) (11 total complaints in last 3 years)
- Yelp (ProHealth Medical Group Clinic Muskego): Not extracted from snippet (Not extracted from snippet)
- Vitals (Dr. David M. Nienhuis, MD): Not extracted from snippet (Not extracted from snippet)
Patients praise
- High patient ratings for ENT services and specific ENT providers at ProHealth Care in Waukesha (e.g., 4.9/5 based on hundreds of reviews)
- Doctors described as knowledgeable, friendly, caring, and good at explaining results in patient comments
- Communication/appointment/test-result experience described positively in some Yelp/LocalityBiz feedback
Common complaints
- Front desk/reception experiences described as rude or making check-in harder in some Muskego clinic reviews
- Some ENT-specific patient complaints include perceived failure to diagnose/resolve an ear issue and instances of rudeness or pain during treatment
- BBB complaints about communication issues, ineptitude, and overbilling/lab billing discrepancies
"“One of the receptionists is the worst… She's not friendly and typically rude.”"
— LocalityBiz review snippet for ProHealth Medical Group Clinic Muskego"“Went to Dr. Nienhuis… After still suffering… went to another ent dr. … said my ear drum was retracted.”"
— Vitals review snippet for Dr. David M. Nienhuis, MD"“There was… not wonderful communication with me” (complaint summary)"
— BBB complaints summary for ProHealth Care, Inc.Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kimberly D. Jones, AU - Audiologist in Waukesha, WI — May 14, 2026
- Helen Kim, MSN, ANP-C, APNP, CORLN | Froedtert & the Medical College of Wisconsin — Dec 21, 2025
- Sarah L. Liegl - Physician Assistant in Waukesha, WI — May 14, 2026
- Bryan Cerro, PA - Physician Assistant in Waukesha, WI — May 14, 2026
- Dr. Gilberto Marquez, MD, Internist | Muskego, WI | WebMD — Jan 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More ear, nose and throat clinics in Muskego
Moreland ENT (Moreland Ear Nose & Throat) is a Waukesha, Wisconsin-based otolaryngology group offering comprehensive ear, nose, and throat care for families. Services include treatment of sinus disorders, sleep and airway problems, swallowing issues, snoring, speech disorders, and allergies, plus in-house hearing testing and hearing aid repairs. The practice operates as a private partnership with 13 employees across seven offices in Wisconsin, including locations in Waukesha, Oconomowoc, Mukwonago, Brookfield, and other nearby communities. Key contacts include Ed Kass (president) and Sarah Baysinger (Director of Operations). If you’re seeking ENT care in or around Waukesha or Muskego, Moreland ENT serves the area with multiple office locations and ear/hearing services.
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