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About

Trinity Health IHA Medical Group is a large, nonprofit multi-specialty medical group based in Ann Arbor, Michigan, founded in 1994. It delivers over a million patient visits annually with more than 3,000 staff and about 1,000 providers across 100+ locations in Southeast Michigan. It offers primary care, pediatrics, and numerous specialty services, with extended hours, urgent care, and online tools for diagnosis, treatment, and appointments. Recognized as Metro Detroit’s Top Physician Group by Consumer Reports, the group emphasizes family-centered care and physician-led leadership. For more, visit ihacares.com or the main site trinityhealthmichigan.org. Note: The organization’s listed locations are primarily in Michigan; a Jacksonville, FL location appears in the data but is not central to Michigan-based services. If you’re specifically seeking Primary Care & Pediatrics in Muskegon, this page highlights Trinity Health IHA’s broader Michigan network but does not list Muskegon as a current location.

Clinic Type

Family Medicine

Address

North Muskegon, MI

Phone

1-844-237-3627

Email

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Opening Hours

07:00am – 05:00pm

Telehealth

Available

Services Offered

  • Primary care
  • Pediatrics
  • Family medicine
  • Internal medicine
  • General medical exams
  • Yearly physicals
  • Immunizations
  • Chronic disease management
  • Acute illness treatment
  • Minor surgical procedures
  • On-site lab
  • On-site X-Ray
  • Online scheduling
  • Video visits
  • Nurse triage 24/7
  • Preventive care
  • Chronic condition support

Team

  • Sharlene Murphy, DO — DO, Provider
  • Tina Tanner, MD — MD, Provider
  • Lauren Hodge, MD — MD, Provider

Insurance & Payment

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Languages Spoken

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FAQs

Do you offer online scheduling and video visits?

Yes, online scheduling and video visits are available.

Do you offer same or next day visits?

Yes, same or next day visits are available.

What services are offered at Trinity Health Medical Group, Primary Care & Pediatrics - North Muskegon?

Pediatric, adolescent and adult healthcare; general medical exams and yearly physicals; management of chronic and complex disease in adult and geriatric patients; treatment of acute illnesses; immunizations; minor surgical procedures; on-site lab and X-Ray; nurse triage and preventive care.

Is online scheduling available?

Yes, online scheduling and video visits are available.

Is there same or next day visit availability?

Yes, same or next day visits are available.

What languages are available for financial assistance information?

Financial Assistance: Other Languages is listed as a resource.

How can I get financial assistance information?

NOTICE TO PATIENTS indicates a sliding discount fee scale is available; for more information call Customer Service 1-800-494-5797, Monday–Friday, 8am–5:30pm.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Trinity Health Michigan / Ratings.MD (Verified Patient Surveys): Generally high, often ranging between 4.6 and 4.9 out of 5 stars based on various provider-specific surveys (Hundreds of ratings per provider tracked via verified surveys)
  • Birdeye: 3.4 out of 5 stars (45 reviews)

Patients praise

  • High satisfaction with specific healthcare providers noted for being attentive and caring
  • Clean, modern, and welcoming facility environment
  • Ease of using the online patient portal
  • Appreciation for staff helpfulness and friendliness in many interactions
  • Effective and personalized patient-centered care experiences for many families

Common complaints

  • Extended wait times for appointments and while in office
  • Frustration with phone communication and inability to reach staff
  • Perceived lack of empathy or listening from certain providers
  • Concerns regarding administrative practices, such as billing and appointment scheduling policies
  • Difficulty obtaining referrals or follow-up communication

"Trinity has been a blessing DR E LOOSE has taken great care of me And listened to my needs... the staff is amazing thank you for taking care of my health care."

— LocalityBiz Review

"Waited 40 minutes after our appointment time to be seen... Trinity doesn't care about your health, they care about how many times they can bill your insurance."

— LocalityBiz Review

"Highly recommend! Dr. Jonathan VanderSlik is professional, attentive, knowledgeable and listens to everything I say."

— Ratings.MD Verified Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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