Port City Pediatrics
Pediatrics • Muskegon, MI
About
Port City Pediatrics is a private pediatric medical practice based in Muskegon, Michigan, with four offices in the area. Key details: - Services: Comprehensive pediatric healthcare for children. - Contact: Main phone lines include (231) 739-8502 and (231) 737-0411; email info@portcitypediatrics.com. - Locations: Four offices in Muskegon/Norton Shores (Park St and Farr Rd addresses). - Web presence: Website portcitypediatrics.com; modest online traffic with high local reach (US-based). - Reputation: Employer rating roughly 3.7/5 from 3 reviews; overall focus on pediatric care in the Muskegon area. If you’re researching for a primary care provider for a child in Muskegon, Port City Pediatrics is a private, multi-location pediatric practice offering comprehensive care with a small local footprint.
Clinic Type
Pediatrics
Address
1455 Farr Rd, Norton Shores, MI 49444
Phone
(231) 737-0411
info@portcitypediatrics.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
IMPORTANT WE ARE NOT EMERGENCY CARE. Please call 911 or visit your nearest ER if you have a medical emergency or COVID symptoms.
Services Offered
Insurance & Payment
Before changing your child’s health insurance, please check the list of accepted health insurances on this website or call our billing department (737-0411, option 4). Do not rely on insurance company websites.
Online bill pay (down service noted), Pay bill page, Payment options likely via pay-bill page
Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.1 out of 5 stars (based on 165 reviews) (165 reviews)
- Yelp/Apple Maps aggregation: 2.5 out of 5 stars (6 reviews)
Patients praise
- Some long-standing relationships with specific highly regarded pediatricians
- Generally prompt appointment availability for some patients
- Comprehensive pediatric care services mentioned on official site
Common complaints
- Office staff communication and scheduling difficulties
- Perceived dismissiveness of patient/parent concerns by certain providers
- Frustration with rigid office policies regarding provider access for sick visits
- Concerns regarding diagnostic approach and listening skills of specific doctors
"I absolutely LOVE my girls pediatrician... but the office staff is just not good at all. They have strange rules like when your child is sick they can ONLY see their provider and no one else in the office."
— Birdeye review"As a new parent with a male doctor I made several attempts to voice my concerns, but he shrugged off my comments if my child's father wasn't also concerned."
— Apple Maps/Yelp review"Look no further if you're interested in a doctor that doesn't give you any time when you have a dire concern for your newborn."
— WebMD patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Alissa Stachowicz, NP - Muskegon, MI - Family Medicine — Apr 18, 2026
- Dr. Trevor Sherman, Internist | Muskegon, MI | WebMD — Dec 24, 2025
- Federal funds worth $5.6 million to support Grand Rapids, Muskegon Heights health centers — Feb 9, 2026
- Katherine M Bussone, PA-C - Grandville, MI - Internal Medicine, Pediatrics — Apr 21, 2026
- Dr. Benjamin R. Schipper, MD - Pediatrician in Grand Rapids, MI — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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