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About

Muskegon Family Care (MFC) is a nonprofit Federally Qualified Health Center based in Muskegon, Michigan, established in 1973. It delivers comprehensive primary care and behavioral health services, including immunizations, well-child care, pregnancy and family planning, osteopathic manipulation, dental services, and pharmacy services. MFC operates as an independent FQHC with its own board and finances, serving a diverse patient population across four offices (three in the U.S. and one in Ukraine) and employing about 59 people. It emphasizes improving mental health for adults, children, and families and serves patients with various insurance statuses, including uninsured. Website: mfc-health.org.

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Clinic Type

Primary Care

Address

Located in Muskegon Heights, Michigan

Phone

(231)%20739-9315

Email

pharmacy@mfc-health.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://mfc-health.org/

Telehealth

Yes

Services Offered

  • Primary Medical Care
  • Telehealth
  • Language translation services
  • online appointment scheduling
  • sliding fee scale
  • Medicare
  • Medicare Advantage
  • Medicaid
  • Medicaid HMO plans
  • private health insurance

Insurance & Payment

  • Medicare
  • Medicare Advantage
  • Medicaid
  • Medicaid HMO
  • private health insurance

We currently accept Medicare, a variety of Medicare Advantage Plans, Medicaid, a variety of Medicaid HMO plans and private health insurance. Sliding fee scale for under and uninsured.

Languages Spoken

—

Social Media

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Photos

Muskegon Family Care — Primary Care clinic in Muskegon, MI — photo 1Muskegon Family Care — Primary Care clinic in Muskegon, MI — photo 2Muskegon Family Care — Primary Care clinic in Muskegon, MI — photo 3Muskegon Family Care — Primary Care clinic in Muskegon, MI — photo 4Muskegon Family Care — Primary Care clinic in Muskegon, MI — photo 5Muskegon Family Care — Primary Care clinic in Muskegon, MI — photo 6Muskegon Family Care — Primary Care clinic in Muskegon, MI — photo 7Muskegon Family Care — Primary Care clinic in Muskegon, MI — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Trustburn: 2.5 stars (67 reviews)
  • Healthgrades: 1 star (1 review)
  • Facebook: 66% recommend (42 reviews)

Patients praise

  • Specific providers (e.g., Dr. Agana) receive high praise for being attentive and good with children
  • Compassionate care from individual staff members
  • Effective outcomes for some pediatric and behavioral health patients

Common complaints

  • Long wait times (often hours)
  • Unprofessional or rude staff/customer service
  • Perceived lack of care from some providers
  • Negative experiences regarding ADHD medication policies and treatment of patients
  • General unorganized management and billing issues

"This is the MOST UNPROFESSIONAL DRS Office ever. Go ANYWHERE else. The wait is long. You will be here for.about 2-3 hours regardless of early you get there."

— Trustburn

"Dr. Agana is amazing she has been his doctor for about 4 years. She takes her time with him she listens . We see her in the community and she knows who we are . Makes a difference we are not just a number ."

— LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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