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About

Summary: Connecticut Behavioral Health Associates (CBHA) is a small health care provider based in Norwich, CT, with additional operations in New London. The practice focuses on mental health services and related medical care, operating as a clinic under the corporate name Connecticut Behavioral Health Associates, P.C. It has a minimal staff (6 employees) and appears to serve the Connecticut area, including Norwich and New London. Contact: +1 860 437 6914. Website: ctbehavioralhealthassociates.com. For therapists and psychiatrists in Mystic, CBHA is a Connecticut option within the local behavioral health network, but the provided information lists CBHA’s two CT offices and general company details rather than specific clinician listings. If you need exact therapist/psychiatrist names, specialties, or availability in Mystic, you may want to visit their site or contact them directly.

Clinic Type

Psychiatry and Behavioral Health

Address

22 CASE ST, Norwich, Connecticut 06360, us

Phone

860-437-6914

Email

administrator@cbhapc.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes (telepsych/telehealth mentioned)

Services Offered

  • therapy
  • psychotherapy
  • medication management
  • transcranial magnetic stimulation (TMS)
  • Spravato/esketamine
  • substance abuse treatment
  • telepsychology/telemental health
  • group therapy
  • one-on-one treatment plans
  • adolescent to senior care
  • care coordination
  • patient portal

Technology & Equipment

  • Transcranial Magnetic Stimulation (TMS)
  • Spravato/esketamine
  • telepsych/telehealth

Team

  • CBHA Team, Dr. Bassam Awwa MD (mentioned as founder) — Behavioral health providers (unspecified)

Insurance & Payment

likely private pay, insurance billed (not explicitly stated)

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Various web platforms (Google, etc.): 3.7/5 average across platforms (3 (aggregate noted in specific source) to 185 (varying by site))

Patients praise

  • Friendly and welcoming front desk staff
  • Caring and informative psychiatrists and psychotherapists
  • Punctuality of appointments

Common complaints

  • Difficulty reaching staff by phone or getting return calls
  • Reports of rude or dismissive staff/providers during sessions
  • Concerns regarding communication and administrative follow-through

"The "psychiatrist" was rude and shot out questions way too fast... I haven't gotten drunk since February but now I haven't even had a sip. Some people aren't meant to work in this field..."},source:{citations:,confidence:"

"My psychiatrist and psychotherapist are both really caring and informative as well as being right on time all the time. I'm never kept waiting."},source:{citations:,confidence:"

"When you call them, don’t opt for a call back twice in the past week I haven’t had a call back waste of space."},source:{citations:,confidence:"

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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