Tallwood Urology & Kidney Institute
Urology • Mystic, CT
Clinic Type
Urology
Address
—
Phone
877.707.4442
Kara.Giroux@HHCHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What range of urology services are offered?
Treats erectile dysfunction, urinary incontinence, congenital abnormalities, urinary tract stones and diseases of kidney, prostate, ureters, bladder and adrenal glands.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 1.0 star (4 reviews)
- Birdeye (Aggregate): 3.4 stars (12 reviews)
- Hartford HealthCare Internal Patient Surveys: ~4.8 stars (Hundreds of internal surveys)
Patients praise
- Some patients report compassionate and competent individual providers
- Efficient intake processes for some visits
- High patient satisfaction scores reported by the institution internally
Common complaints
- Poor communication and lack of follow-up on test results
- Difficulty scheduling appointments and office disorganization
- Perceived lack of empathy and compassion from staff/providers
- Confusion over office locations
"I don't think I've encountered a more dis-organized office. Their doctors may receive good reviews but due to the very poor or lack of communication I wouldn't consider going to this group."
— Birdeye Review"I have had great experience with Dr. Bienek and staff. Very compassionate. Very competent. This is a good doctor and team."
— Birdeye Review"No one from the practice called me to discuss the abnormal test result... I made three phone calls asking for a response, but didn’t get one."
— Birdeye ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hartford Healthcare Urologist Honored with 2026 Future of Healthcare Award | Bridgeport, CT Patch — Jun 30, 2026
- FREE Webinar: Kidney Stones: What You Need to Know — Sep 2, 2025
- Hartford Healthcare Urologist Honored with 2026 Future of Healthcare Award | Westport, CT Patch — Jun 30, 2026
- Tired of Bladder Leaks? 3 Proven Fixes for Urinary Incontinence | Milford, CT Patch — Feb 17, 2026
- FREE Webinar: Kidney Stones: What You Need to Know | Bridgeport, CT Patch — Sep 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
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