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About

Nacogdoches Memorial Hospital is a private hospital and health care provider based in Nacogdoches, Texas. Founded in 1928, it operates the main Cecil R. Bomar Inpatient Rehabilitation Center, an emergency department, a hospital with 231 patient rooms, and eight outpatient clinics to serve East Texas. The organization employs over 600 health care providers and support staff and offers a range of services including emergency care, surgeries, and cardiac care. It is located at 1204 Mound St, Nacogdoches, TX 75961, and can be reached at 936-564-4611. Website: nacmem.org.

Clinic Type

Preventative Medicine

Address

Care First Primary Clinic, in the heart of the community, Nacogdoches, TX

Phone

(936)564-4611

Email

info@nacmem.org

Opening Hours

Monday – Thursday: 8:00 AM – 12:00 PM, 1:00 PM – 5:00 PMFriday: 8:00 AM – 12:00 PM

Telehealth

Available (via patient portal and clinic communications)

Services Offered

  • Care First Primary
  • Family medicine for children and adults
  • Wellness exams and preventive care
  • Chronic disease management
  • ADHD
  • anxiety
  • depression
  • mental health
  • primary care
  • acute illnesses
  • long-term health management

Team

  • Dr. James Otto — Leadership/Provider
  • Eduardo Cantu, PA — PA
  • Carla Hairston — FNP
  • Erin Bailey — FNP
  • James Stockman — CRNA

Insurance & Payment

  • Medicare
  • Medicaid
  • major credit cards
  • cash
  • personal checks
  • Blue Cross Blue Shield
  • Aetna
  • Humana
  • TRICARE
  • other commercial insurers

Certain plans are pending enrollment; not in-network with Ambetter, Cigna, Aetna Exchange, or UHC Exchange plans.

private insurance, Medicare, Medicaid, cash, checks, major credit cards

Languages Spoken

  • English
  • Spanish

Current Offers

Care First Primary Clinic New Patient Offer

FAQs

What services does Care First Primary offer?

A full spectrum of family medical services for patients of all ages, including wellness visits, preventive care, chronic disease management, mental health support (ADHD, anxiety, depression) and primary care.

Clinic Hours

Monday – Thursday: 8:00 AM – 12:00 PM, 1:00 PM – 5:00 PM Friday: 8:00 AM – 12:00 PM

Payment Options

We accept private insurance, Medicare, Medicaid, cash, checks, and major credit cards. Assistance programs may also be available through Nacogdoches Memorial Hospital.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Hospitalsandclinics.net: 3.3 / 5 (173)
  • Facebook: 78% recommend (552)
  • Healthgrades: 69% recommend
  • U.S. News & World Report: 87% recommend

Patients praise

  • Majority of patients willing to recommend the hospital to others
  • Positive individual provider reviews specifically in areas like orthopedics and general care
  • Generally satisfactory patient experience ratings comparable to national averages

Common complaints

  • Lower than average cleanliness in patient areas
  • Mixed communication scores regarding nursing and physician interactions
  • Concerns regarding discharge information and recovery guidance
  • Long wait times for emergency services and pain management treatment

"Dr. Priddy was wonderful and explained everything to me to help my foot. Surgery was a great success and follow up was perfect outcome."

Healthgrades

"I have been going to dr Overturf for a little over 2 years. She ALWAYS take special care of me. Two years ago she found melanoma on my back. She took care of it and I have had many follow up appointments since then."

Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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