Reliant Medical Group - Central Massachusetts Healthcare
Family Medicine • Nahant, MA • Since 1929 • 19 locations in Central and MetroWest Massachusetts locations
About
Reliant Medical Group is a private, multi-location healthcare system based in Worcester, Massachusetts, serving Central Massachusetts. Founded in 1929 (originally Fallon Clinic), it operates more than 24 offices across the region and is part of Optum. The group employs hundreds of providers and thousands of staff, delivers a broad range of medical services for patients and healthcare professionals, and emphasizes collaborative, compassionate care. Notable facts: - Headquarters: Worcester, MA - Founding year: 1929 - Formerly Fallon Clinic; merged with Southboro Medical Group in 2015 - Became part of Optum in 2018 - Services: primary care and specialty services; patient resources and forms; interpreter services - Locations: 24 offices in Central Massachusetts (e.g., Worcester, Southborough, Webster, Milford) - Contact: main phone (800) 283-2556 If you’re looking for specific Central Massachusetts locations or patient resources, I can highlight those next.
Clinic Type
Family Medicine
Address
5 Neponset Street, Worcester, MA 01606
Phone
18002832556
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
Please remember to bring your insurance card and a photo ID with you at every visit.
Languages Spoken
FAQs
What insurances are accepted?
Reliant accepts most major health insurance plans. Please remember to bring your insurance card and a photo ID with you at every visit.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.2 out of 5 stars (154 reviews)
- Birdeye: 2.5 out of 5 stars (35 reviews)
Patients praise
- Efficient check-in processes at certain locations
- Timely treatment once seen
- Convenient location proximity to parking
Common complaints
- Dissatisfaction with staff professionalism and behavior
- Complaints regarding lack of care for patient opinions or mental health
- Challenges with administrative efficiency and scheduling
"The Doctors are fine, it's the nursing staff. Incredibly rude & talking down to you if you have a question."
— Yelp user review"Urology department (Reliant Medical Group) is the worst here. They do not care for patients mental health or their opinions. Very self centered surgeons and nurse practitioners."
— Birdeye user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Optum is hiring Chief of Urology jobs near me Belmont, MA — Jun 24, 2026
- OBGYN Pathways Program - Atrius Health at UnitedHealth Group — May 11, 2026
- OBGYN Pathways Program - Atrius Health @ UnitedHealth Group — May 11, 2026
- Meet the Team - University Health and Counseling Services — Oct 6, 2025
- Brigham and Women's Hospital hiring Medical Assistant ... - LinkedIn — Jul 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Nahant
North Shore Physicians Group (NSPG) is a Hospitals and Health Care provider based in Danvers, MA, with 2 offices in Massachusetts (Danvers and Salem). It employs about 64 people and operates in the medical/hospital sector. Key leadership includes Executive Director of Finance Jen Powell and Lead Nurse Practitioner Esther MacKenzie. The organization has a regional footprint and has historically expanded facilities (notably a 2022 renovation of a Peabody facility). There is no specific Nahant location listed for NSPG, and current locations are Danvers and Salem, MA. If you’re seeking services or contact details near Nahant, consider reaching out to their Danvers or Salem offices or checking for any updated outreach/clinics in nearby towns. Contact: +1 978 573 4300; website: northshorephysicians.org.
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