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About

Summary: - UMass Memorial Medical Group is a nonprofit, multispecialty physician network and clinical partner of UMass Chan Medical School, serving Central Massachusetts from Worcester, MA. - About: ~1,200 doctors across 70+ locations; doctors are university-affiliated faculty, researchers, and clinicians focused on compassionate patient care. - Organization: Large health care network with 73 employees (recent growth noted); headquarters in Worcester. - Services relevant to Internal Medicine/Primary Care: Broad primary care access through many clinicians and locations as part of the UMass Memorial Health system. - Contact/ops: Main line (855) 862-7763; homepage ummhealth.org/umass-memorial-medical-group. - Notable context: Part of UMass Memorial Health and closely tied to UMass Chan Medical School for academic medicine and specialty care. If you’re specifically seeking Internal Medicine – Primary Care in Nahant, MA, this page confirms the group’s broader regional network in Central Massachusetts (Worcester area) rather than Nahant. For Nahant, you might want to search for a Nahant-area primary care practice within the UMass Memorial network or nearby Boston/Cape Ann area providers.

Clinic Type

Internal Medicine (multi-location group)

Address

55 Lake Avenue North, Worcester, MA 01655; 281 Lincoln Street, Worcester, MA 01605; 154 East Main Street, Suite 101, Westborough, MA 01581; 650 Boston Post Road East, Marlborough, MA 01752; 281 East Hartford Avenue, Uxbridge, MA 01569; 33 East Main Street, Suite 2, Westborough, MA 01581

Phone

+1-855-862-7763

Email

volunteerservices@umassmemorial.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Primary Care

Team

  • Internal Medicine Providers, internists; includes nurse practitioners and physician assistants — core clinicians

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye (UMass Memorial Medical Center - Adult Primary Care): 3.0 out of 5 stars (8 reviews)
  • PissedConsumer: 1.1 out of 5 stars (18 reviews)
  • MedicalRecords.com: 1.9 out of 5 stars (55 reviews)

Patients praise

  • Some patients report doctors are knowledgeable and genuinely care
  • Convenience of having multiple specialists in one location

Common complaints

  • Extremely long wait times in the Emergency Department
  • Reports of rude, dismissive, or unprofessional conduct by staff and receptionists
  • Difficulties in scheduling appointments or reaching staff via phone
  • Concerns regarding quality of care, thoroughness, and communication of test results
  • Negative experiences in mental health emergency units

"The receptionist is so rude tried to ask if they were accepting new patients gave me attitude said no and practically hung up on me"

Birdeye

"Don’t come here if you expect drs to actually listen to you."

PissedConsumer

"there is still a number of horrible staff at this hospital. There is a very long wait for the emergency, and staff answering phones... answers and talks to people extremely rude which is really mind blowing."

MedicalRecords.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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