Reliant Medical Group - Central Massachusetts Healthcare
Primary Care • Nahant, MA • Since 1929 • 19 locations
About
Reliant Medical Group is a private, multi-location healthcare system based in Worcester, Massachusetts, serving Central Massachusetts. Founded in 1929 (originally Fallon Clinic), it operates more than 24 offices across the region and is part of Optum. The group employs hundreds of providers and thousands of staff, delivers a broad range of medical services for patients and healthcare professionals, and emphasizes collaborative, compassionate care. Notable facts: - Headquarters: Worcester, MA - Founding year: 1929 - Formerly Fallon Clinic; merged with Southboro Medical Group in 2015 - Became part of Optum in 2018 - Services: primary care and specialty services; patient resources and forms; interpreter services - Locations: 24 offices in Central Massachusetts (e.g., Worcester, Southborough, Webster, Milford) - Contact: main phone (800) 283-2556 If you’re looking for specific Central Massachusetts locations or patient resources, I can highlight those next.
Clinic Type
Primary Care (multi-location group)
Address
5 Neponset Street, Worcester, MA 01606
Phone
Not provided in excerpt
—
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
MyChart available for scheduling online visits (virtual and in-person options)
Services Offered
Team
Insurance & Payment
Languages Spoken
—
FAQs
How many locations does Reliant Medical Group have?
19 locations in Central and MetroWest Massachusetts.
What services does Reliant Medical Group offer?
A full range of primary care and over 30 different medical and surgical specialties.
Does Reliant accept insurance?
Reliant accepts most major health insurance plans.
What insurance plans do you accept?
Reliant accepts most major health insurance plans. Please bring your insurance card and a photo ID at every visit.
How can I book an appointment via MyChart?
MyChart makes managing your care convenient, with several options for booking online—whether in-person or a virtual appointment.
Where is Reliant Medical Group located?
Reliant Medical Group has multiple sites; primary address listed is 5 Neponset Street, Worcester, MA 01606. There are 19 locations across Central and MetroWest Massachusetts.
Do you provide transportation or patient resources?
Information for patients includes resources such as complimentary van service and interpreter services (based on patient needs).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.2 out of 5 (154)
- Birdeye: 2.5 out of 5 (35)
Patients praise
- providers frequently recognized for high patient recommendation rates
- positive testimonials regarding procedural care like colonoscopies
- appreciation for quick check-in processes and parking validation in some facilities
Common complaints
- dissatisfaction with nursing staff communication and demeanor
- concerns regarding patient-centered care in specific departments like urology
- perceived lack of responsiveness to patient input
"The Doctors are fine, it's the nursing staff. Incredibly rude & talking down to you if you have a question."
— Yelp review"Urology department (Reliant Medical Group) is the worst here. They do not care for patients mental health or their opinions. Very self centered surgeons and nurse practitioners."
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Optum is hiring Chief of Urology jobs near me Belmont, MA — Jun 24, 2026
- OBGYN Pathways Program - Atrius Health at UnitedHealth Group — May 11, 2026
- OBGYN Pathways Program - Atrius Health @ UnitedHealth Group — May 11, 2026
- Meet the Team - University Health and Counseling Services — Oct 6, 2025
- Brigham and Women's Hospital hiring Medical Assistant ... - LinkedIn — Jul 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Nahant
Summary: - Nahant Elementary School is listed as a government agency within the Town of Nahant, MA (official site: nahant.org). - It has a small workforce (1 employee) and appears connected to the local education sector. - Web presence shows moderate traffic (≈12k monthly visits) with a low bounce rate and a United States user base. - Contacts provided: phone numbers (781) 593-0340 and (781) 581-0088. - Related notes: Aliases include “Nahant fire department” (likely misclassification); alumni reportedly go to the Revere School District. - Categories: government, community calendar, bills, zoning. What you asked for (Public Health Department – Town of Nahant, Massachusetts): This page does not appear to be about a Public Health Department. For Nahant public health information, you may want to look for the Town of Nahant’s official site sections on health services, or the local Board of Health, rather than the Nahant Elementary School listing. If you need, I can search for the current Public Health Department details in Nahant and summarize them.
Comparing your options?
See other primary care clinics in Nahant, or search the full directory by insurance, ratings, and more.