Napa Valley Family Medical Group: Home - Specialty Helena
Family Medicine • Napa, CA • Multiple locations in Napa Valley and St. Helena locations
About
Napa Valley Family Medical Group (NAPA VALLEY FAMILY MEDICAL GROUP, INC) is a private medical practices group with a multi-specialty line of physicians serving Napa and St. Helena, California. Key details: - Services: Comprehensive medical care with emphasis on patient relationships, medical advice, and convenient, affordable care. Includes electronic health records, electronic prescribing, online health services, and hospital interface. - Locations: 3 offices total (HQ and offices in San Francisco and Napa, CA). Primary address listed: 90 7th St, San Francisco, CA 94103. - Ownership/Size: Private partnership; small team (about 5 employees) with growing hires (+35% YoY). Owner Partner: Christine Loffler-Barry. - Focus: Multi-specialty physicians delivering integrated care across locations, with online services and local hospital connectivity. - Contact: Multiple San Francisco and Napa-based phone lines available. If you’re specifically seeking details about their Helena/Napa specialty or home page, this entity appears to function as a network of multi-specialty providers with patient-centered care and digital health integrations, serving the Napa Valley area. For precise services by Helena location or to verify current providers, visiting nvfmg.com or contacting the listed numbers is recommended.
Clinic Type
Family Medicine
Address
Napa Valley and St. Helena, CA (locations shown on Our Locations page)
Phone
707-252-0494
ocrmail@hhs.gov
Opening Hours
Mon-Fri 8:30 am - 6:00 pm; Saturday 9:00 am - 3:00 pm
Website
Telehealth
Available (online health services referenced)
Services Offered
Technology & Equipment
Team
Insurance & Payment
Details on accepted insurers available on website; specific carriers not listed on page extract
Credit/Debit, Cash, Check, Athena Portal payments (via portal), Not specified in provided text
Languages Spoken
Current Offers
New Patient Welcome
FAQs
What services are offered?
A broad range of family and specialty medical services.
How to contact?
There is a contact page and phone numbers for locations.
Before Using Our Patient Portal - Call Our Offices for an Initial In-Person Appointment.
A patient portal is a secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as Recent doctor visits, Discharge summaries, Medications, Immunizations, Allergies, and Lab results.
Click here to visit our Patient Portal
PATIENT PORTAL
Commitments
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 3.8 out of 5 stars (16 reviews)
- Yelp (via MapQuest): 2.0 out of 5 stars (5 reviews)
- Healthgrades: 5 out of 5 stars (2 reviews)
Patients praise
- Physicians described as compassionate and highly knowledgeable
- Professional and dedicated medical care
- Effective long-term doctor-patient relationships
- Personalized attention and willingness to spend time with patients
Common complaints
- Rude, condescending, or impatient staff/receptionists
- Long wait times in the office
- Perceived poor bedside manner of specific physicians
- Dissatisfaction with billing or communication efficiency
"I have never had a doctor, especially a primary physician, spend as much time with me as he did. He did not rush with the appointment..."
— Birdeye review (referencing Dr. Ross)"Front office/billing staff are incompetent. Only go if you love to wait in the waiting room for an hour while you're sick...and then be overcharged."
— Yelp review (via MapQuest)"Dr. Hughes has been my doctor for 7 years. She is compassionate and extremely knowledgeable."
— Loc8NearMe review (referencing Dr. Hughes)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Napa Valley Internal Medicine - St Helena, California - Yelp — Jun 30, 2026
- Adventist Health St. Helena — Feb 4, 2026
- Dr. Kenneth Ross, MD - Family Medicine Physician in Napa, CA — May 24, 2026
- Find a Doctor - Providence — Jul 10, 2026
- Rapid care center coming to St. Helena in 2027 | News | napavalleyregister.com — Jul 1, 2026
Information sourced from the clinic's website as of July 10, 2026.
More family medicine clinics in Napa
Providence Medical Group in Napa offers primary care with a network of hospitals and urgent care across Northern California. Key Napa details: - Location: 1100 Trancas Street, Suite 209, Napa, CA 94558 (HQ) - Services: Primary care, with access to urgent care and broader Providence health network - Nearby offices: Santa Rosa location at 925 Corporate Center Pkwy, Suite A, Santa Rosa, CA 95405 - Network: Part of Providence Medical Group; extensive provider network and patient-centered care - Contact: Multiple listed phone numbers; main Napa hub coordinates with regional facilities If you’re seeking a primary care provider in Napa, Providence Medical Group Napa focuses on compassionate, comprehensive care within the Providence system.
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