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About

Providence Medical Group in Napa offers primary care with a network of hospitals and urgent care across Northern California. Key Napa details: - Location: 1100 Trancas Street, Suite 209, Napa, CA 94558 (HQ) - Services: Primary care, with access to urgent care and broader Providence health network - Nearby offices: Santa Rosa location at 925 Corporate Center Pkwy, Suite A, Santa Rosa, CA 95405 - Network: Part of Providence Medical Group; extensive provider network and patient-centered care - Contact: Multiple listed phone numbers; main Napa hub coordinates with regional facilities If you’re seeking a primary care provider in Napa, Providence Medical Group Napa focuses on compassionate, comprehensive care within the Providence system.

Clinic Type

Primary Care

Address

1100 Trancas St, Suite 256, Napa, CA 94558

Phone

707-703-4863

Email

CHI@providence.org

Opening Hours

Mon - Fri: 8 a.m. - 5 p.m.

Telehealth

Live video visits available

Emergency Care

Not specified

Services Offered

  • Primary Care
  • Video visits/telehealth
  • In-person primary care visits
  • Chronic disease management
  • Preventive care
  • Pediatrics overview (within primary care context)

Technology & Equipment

  • Telehealth/Live video
  • MyChart or patient portal (implied by providence network)

Team

  • Providence Medical Group Napa - Primary Care Team — Primary care providers

Insurance & Payment

  • Aetna Medicare Advantage PPO
  • Aetna PPO
  • Anthem Blue Cross HMO
  • Anthem Blue Cross Medicare PPO
  • Anthem Blue Cross PPO
  • Blue Shield of CA PPO
  • Cigna HMO
  • Cigna PPO
  • Coventry/First Health PPO
  • Health Net HMO
  • Health Net PPO
  • HealthSmart (Interplan) PPO
  • Imperial Health Medicare Advantage
  • Multiplan PPO
  • Partnership Health Plan of California
  • TriWest - Tricare
  • United Healthcare PPO
  • US Family Health Plan - TriCare
  • Western Health Advantage HMO
  • HealthNet PPO

Please verify with your insurance provider before visiting; may vary by specific plan

Visits start at $99, Payment upon service, Telehealth payments accepted, Insurance-based billing, Insurance, Cash, Credit Card, Checks

Languages Spoken

  • English

Pricing

  • Visits start at $99 for telehealth or in-person
  • Insurance accepted per plan
  • Hours may vary by location

Current Offers

Visit special for new patients (telehealth or in-person) — Starting at $99

FAQs

What services are offered at Providence Medical Group Napa - Primary Care?

Primary care visits, telehealth, chronic disease management, preventive care, and more.

What insurance plans are accepted?

Aetna Medicare Advantage PPO, Aetna PPO, Anthem Blue Cross HMO, Anthem Blue Cross Medicare PPO, Anthem Blue Cross PPO, Blue Shield of CA PPO, Cigna HMO, Cigna PPO, Coventry/First Health PPO, Health Net HMO, Health Net PPO, HealthSmart (Interplan) PPO, Imperial Health Medicare Advantage, Multiplan PPO, Partnership Health Plan of California, TriWest - Tricare, United Healthcare PPO, US Family Health Plan - TriCare, Western Health Advantage HMO.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 1.3 stars (3 reviews)
  • Providence.org (Doctors): 4.7/5 (72 reviews)
  • Providence.org (Primary Care): 4.8/5 (869 ratings)

Patients praise

  • General rating metrics provided by the health system indicate higher satisfaction levels than third-party aggregate sites

Common complaints

  • Issues with medical billing and unexpected charges
  • Long wait times for appointments
  • Difficulty with office staff and communication
  • Perceived lack of care or provider availability for chronic issues

"Getting a quote for a reasonable copay prior to a service and then getting bills for thousands of dollars afterwards is ridiculous."

Birdeye Review

"I could not get an initial visit for more than 4 months. A call with the doctor to get a $5 Rx renewal was billed over $300 and it took months for them to apply the correct copay."

Birdeye Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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