Napa - Prompt Care | Providence Medical Group | California
Urgent Care • Napa, CA
Clinic Type
Urgent Care
Address
1621 W. Imola Ave. Napa, CA 94559
Phone
Office(707) 251-4280
ProvidenceOCHDContactCenter@providence.org
Opening Hours
9am to 6:30pm 7 days a week
Telehealth
Telehealth/Video Visit available
Emergency Care
If life-threatening, call 911 or go to nearest emergency room
Services Offered
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Insurance & Payment
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Note that not every insurance product or provider network is listed. Please verify with your health plan and/or the urgent care front office.
Walk-in care may be limited; $99 or less per visit - many insurance plans accepted, Telehealth/Video Visit option available
Languages Spoken
Pricing
FAQs
What services are offered at Napa Urgent Care?
Care for injuries and illnesses including ear infections, cold and flu symptoms, mild allergic reactions, mild asthma, fever or rash, minor cuts and burns, urinary tract infections, sprains and sports injuries, sinus infections and sore throat.
ExpressCare Virtual Visit Get Care Online Now
Live video with a board-certified provider; $99 or less per visit; many insurance plans accepted; 7 days a week, extended hours.
What conditions do you treat at Napa Urgent Care?
Injuries and illnesses such as ear infections, cold/flu symptoms, mild allergic reactions, mild asthma, fever or rash, minor cuts and burns, urinary tract infections, sprains and sports injuries, sinus infections and sore throat.
What should I do if I have a life-threatening emergency?
Call 911 or go to the nearest emergency room.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Providence Official Website (Primary Care): 4.8 out of 5 stars (875 ratings)
Patients praise
- Friendly, professional, and compassionate medical staff (nurses and NPs mentioned)
- Efficient service and relatively short wait times during visits for some patients
- Clean, well-organized, and pleasant facility environment
- Attentive care that ensures patients feel heard and valued by specific providers
Common complaints
- Concerns regarding medical billing practices and inconsistent charges
- Difficulty reaching staff via phone or long wait times to speak to someone
- Challenges in scheduling appointments or long lead times for initial visits
- Reports of dismissive attitudes from some medical staff or perceived lack of care
"The billing practice of this place needs to be investigated. They will bill for the same service multiple times from multiple people."
— MapQuest/Patient Review"At Providence Medical Group Urgent Care - Napa, patients consistently rave about their warm and welcoming experience. The dedicated and compassionate staff... take the time to ensure that everyone feels heard and cared for."
— UrgentCareList/Review ConsensusSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Doctors at Providence Medical Group Napa - Primary Care — Sep 29, 2025
- Tracy R. Bloom, NPC | Napa, CA — Dec 21, 2025
- Muhammad A. Sheikh, MD | Napa, CA — Dec 5, 2025
- Doctors at Providence Medical Group Napa - Gastroenterology — May 28, 2026
- Providence Medical Group Napa-Gastroenterology - Healthgrades — Jan 10, 2026
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in Napa
Urgent Care + TeleHealth is a small Napa-based health care provider offering urgent-care and occupational medicine services with walk-in clinics in Napa, Sonoma, Benicia, and remote TeleHealth across California. Key details: - Services: Urgent care, occupational medicine (including work-related injuries), annual/sports/DOT physicals, vaccinations, sports medicine, on-site digital X-ray and lab services, non-surgical procedures (laceration repair, abscess treatment, IV hydration). - Access: Same-day/next-day care for non-emergency visits; online booking or direct clinic calls; seven days a week availability. - Locations: 446 W Napa St, Sonoma; 1387 E 2nd St, Benicia; 2360 First St, Napa (HQ); Napa, CA (additional site). - Staffing: Small team (about 4 employees) led by an emergency medicine physician with 30+ years’ experience; PAs and NPs support the practice. - Insurance: Accepts most major private insurance plans. - Website: telehealthuc.com Top take: If you’re near Napa, Sonoma, or Benicia and need urgent care or occupational medicine with walk-in access or telehealth options in California, this clinic offers on-site diagnostics and a range of non-surgical urgent care services.
Summary: - Providence Express Care is a small urgent care medical practice (14 employees) with same-day appointments, headquartered in Milwaukie, Oregon. - It operates under the Providence umbrella and offers neighborhood urgent care clinics, including locations in Milwaukie, OR, and Chatsworth, CA. - Key personnel include Zachary Miller (Director of Clinical Education / Lead Physician Assistant) and Shivangni Mudaliar (Lead Medical Assistant). - Services focus on urgent care needs with convenient, timely access to care. Note: The provided page does not mention Napa or a Napa location. If you’re seeking a Providence urgent care in Napa, CA specifically, this page does not list a Napa location. You may want to search for a Providence Urgent Care location in Napa or contact Providence directly for confirmation.
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