Northwestern Medicine Pain Management Naperville
Pain Management • Naperville, IL
Clinic Type
Pain Management
Address
Naperville, IL
Phone
630.933.2726
kflesch@nm.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- PainClinics.com: 3.0 out of 5 stars (3 reviews (site specific))
- Healthgrades: 4.5 out of 5 stars (127 ratings)
- Vitals / WebMD: 3.5 out of 5 stars (51-52 ratings)
Patients praise
- many patients praise doctors for being knowledgeable, thorough, and effective at pain relief
- some practitioners are described as caring, kind, and attentive listeners with good bedside manner
- staff members are frequently noted for being courteous and professional in office interactions
Common complaints
- long wait times and perceived lack of urgency regarding patient time
- challenges with administrative staff (e.g., difficulty reaching them for phone calls or messages)
- concerns over billing issues, including insurance coverage disputes
- mixed experiences with bedside manner, with some patients describing certain doctors as dismissive or reserved
"The nurse was great and nice and fine... However, the Dr already knew my problems without asking about my history... The nurses do a better job listening than actual doctor."
— Marie A on PainClinics.com"Great experience with nurse, doctor and receptionist they were patient and listen."
— Healthgrades Patient Review"During the first visit, I found his bedside manner a little reserved but as I've gotten to know him I believe he is thorough, caring and trustworthy... It is sometimes challenging to get an appointment."
— Vitals Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- NORTHWESTERN MEDICINE PRIMARY CARE - Updated July 2026 — Jul 8, 2026
- Northwestern Medicine Immediate Care - Naperville - Yelp — Dec 10, 2025
- Physical Therapy | Northwestern Medicine — Dec 4, 2025
- Northwestern Medicine hiring Medical Assistant - Pain Management ... — Jul 3, 2026
- Rehabilitation Services - Northwestern Medicine — Dec 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
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