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About

Northwestern Medicine is a nonprofit healthcare system affiliated with Northwestern University, featuring a network of hospitals, clinics, and academic centers led by Northwestern Memorial Hospital. It operates 12–14 facilities in the U.S. across Illinois (including the Naperville area) with a focus on integrated care, research, and teaching. For Naperville-specific primary care, Northwestern Medicine typically offers nearby primary care clinics and physician offices within their network; exact address on Raymond Drive in Naperville isn’t listed in the provided highlights. If you’re seeking a Northwestern Medicine Primary Care location near Naperville Raymond Drive, please confirm the exact street address or let me search for the most current Naperville primary care site and hours.

Clinic Type

Primary Care

Address

Naperville Raymond Drive, Naperville, IL

Phone

6303555302

Email

kflesch@nm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Family medicine
  • Internal medicine
  • Pediatrics
  • OB/GYN (in broader NM Regional Medical Group context)
  • Preventive care
  • Chronic care management
  • Acute care (outpatient)

Insurance & Payment

Languages Spoken

FAQs

What is Northwestern Medicine Regional Medical Group?

A network of primary care physicians specializing in general medicine including family medicine, internal medicine and pediatrics, with many offices in the western suburbs.

Awards & Accreditations

  • U.S. News & World Report ranking mentioning Northwestern Medicine hospitals and 'America’s Best' status (contextual in excerpt)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Official Northwestern Medicine Website (Internal Patient Surveys): 4.9/5 stars (952 ratings)
  • Birdeye: 2.8/5 stars (22 reviews)
  • Yelp: 4.3/5 stars (3 reviews)

Patients praise

  • Professional staff pleasantness
  • Quality of listening and communication during care
  • High satisfaction reported in official internal surveys

Common complaints

  • Billing issues, including unexpected charges and difficulties with insurance processing
  • Difficulty resolving billing errors through customer service

"Consumer ratings highlight satisfaction with staff pleasantness and the quality of listening and communication."

Chicago Consumers' Checkbook

"Customers have reported issues with double billing, misapplied payments, and failures to properly submit claims to insurance."

Better Business Bureau (General Northwestern Medicine Complaints)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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