Northwestern Medicine Primary Care Naperville Raymond Drive
Primary Care • Naperville, IL
About
Northwestern Medicine is a nonprofit healthcare system affiliated with Northwestern University, featuring a network of hospitals, clinics, and academic centers led by Northwestern Memorial Hospital. It operates 12–14 facilities in the U.S. across Illinois (including the Naperville area) with a focus on integrated care, research, and teaching. For Naperville-specific primary care, Northwestern Medicine typically offers nearby primary care clinics and physician offices within their network; exact address on Raymond Drive in Naperville isn’t listed in the provided highlights. If you’re seeking a Northwestern Medicine Primary Care location near Naperville Raymond Drive, please confirm the exact street address or let me search for the most current Naperville primary care site and hours.
Clinic Type
Primary Care
Address
Naperville Raymond Drive, Naperville, IL
Phone
6303555302
kflesch@nm.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is Northwestern Medicine Regional Medical Group?
A network of primary care physicians specializing in general medicine including family medicine, internal medicine and pediatrics, with many offices in the western suburbs.
Awards & Accreditations
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Official Northwestern Medicine Website (Internal Patient Surveys): 4.9/5 stars (952 ratings)
- Birdeye: 2.8/5 stars (22 reviews)
- Yelp: 4.3/5 stars (3 reviews)
Patients praise
- Professional staff pleasantness
- Quality of listening and communication during care
- High satisfaction reported in official internal surveys
Common complaints
- Billing issues, including unexpected charges and difficulties with insurance processing
- Difficulty resolving billing errors through customer service
"Consumer ratings highlight satisfaction with staff pleasantness and the quality of listening and communication."
— Chicago Consumers' Checkbook"Customers have reported issues with double billing, misapplied payments, and failures to properly submit claims to insurance."
— Better Business Bureau (General Northwestern Medicine Complaints)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Susan Kim, MD - Internist in Naperville, IL | Healthgrades — Aug 22, 2025
- Northwestern Pays $58M For Oak Brook Medical Building — Jun 9, 2026
- Dr. Roberto P. Ramirez, MD - Internal Medicine Physician in New Lenox, IL — May 14, 2026
- Suburban Mother of Two Diagnosed with Metastatic Melanoma Urges Sun Protection and Vigilance — May 18, 2026
- Pregnant Naperville woman faces breast cancer diagnosis with support from Northwestern Medicine: “The only way out is through” — Oct 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
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