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Clinic Type

Urgent Care

Address

Northwestern Medicine Immediate Care Center, Naperville, IL

Phone

6309386000

Email

kflesch@nm.org

Opening Hours

Hours vary on holidays: New Year's Day, Memorial Day, July 4 (Independence Day), Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve. Please call to confirm.

Telehealth

Yes, virtual visits available

Emergency Care

Not specified

Services Offered

  • Urgent care
  • In-person visits
  • Virtual visits
  • Reserved arrival times/appointment option
  • Walk-in welcome
  • On-site parking
  • Lab orders and X-rays
  • Lab hours: 7:30 am–4:30 pm

Insurance & Payment

Languages Spoken

FAQs

What care is provided at Northwestern Medicine Immediate Care Centers?

Care for minor illnesses and injuries, urinary tract infections, sexually transmitted diseases, skin irritations and rashes, lab orders, tests and X-rays.

Who can have a virtual visit?

Patients must be age 5 or older for a virtual visit. For older children, the physician or advanced practice provider may recommend switching to an in-person visit depending on condition.

Do I need to let you know I am on my way for an in-person visit?

For in-person visits, you do not need to let us know you are on your way, but it is suggested.

Can I reserve a time to arrive for an Immediate Care Center?

In some locations, you may be able to pick a time to arrive. It is encouraged to reserve a time if offered; otherwise, you can walk-in for care.

What care do you provide at Northwestern Medicine Immediate Care?

Care for minor illnesses and injuries, UTIs, STDs, skin issues; labs, tests, and X-rays; and availability of virtual visits.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Yelp: 2.8/5 on Yelp (42 reviews on Yelp)
  • Chicago Consumers' Checkbook: Not explicitly stated numerically, though characterized by positive consumer feedback (27 reviews)

Patients praise

  • friendly, kind, and professional staff
  • thorough and accurate medical care
  • efficient check-in and visit processes
  • helpful virtual and in-person care options
  • clean and welcoming environment

Common complaints

  • potential for wait times during walk-in visits

"I had a great experience! Everyone I spoke to was very kind, efficient, and helpful. I did a walk-in with a short wait and, I was met with a lovely nurse practitioner..."

Loc8NearMe user review

"At Northwestern Medicine Immediate Care Naperville, patients consistently rave about their positive experiences, highlighting the exceptional care they receive from a friendly and attentive staff."

UrgentCareList.com summary of patient feedback

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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