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About

Naples Comprehensive Health (NCH) is a nonprofit health system based in Naples, Florida, founded in 1956. It operates two hospitals (Baker Hospital in downtown Naples and the North Naples campus) with about 713 beds combined, plus walk-in centers, outpatient rehabilitation facilities, imaging services, and other specialty centers (including a Naples Diagnostic Imaging Center affiliate). The system employs roughly 4,300 people (as of 2021) and more than 730 staff physicians, with a large focus on cardiology among its specialties. NCH has been recognized for cardiovascular care, including a 1-year milestone for its Heart and Vascular services and recognition as one of the nation’s Top Cardiovascular Hospitals by Premier/Modern Healthcare. The organization is nonprofit, headquartered in Naples, and serves the Southwest Florida region with multiple offsite locations (Naples, North Naples, Marco Island, Bonita Springs). Contact: info@nchmd.org, 239-624-5000.

Clinic Type

Cardiology

Address

350 7th Street N., Naples, Florida 34102, US

Phone

239-624-3278

Email

Volunteers@nchmd.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Online scheduling available for select Rooney Heart Institute providers and APPs.

Emergency Care

Code Save-A-Heart Program; Open Heart Surgery Program; Structural Heart Program (TAVR and WATCHMAN)

Services Offered

  • Cardiac Catheterization
  • Cardiac Imaging
  • Cardiothoracic Surgery
  • Clinical and Interventional Cardiology
  • Electrophysiology
  • One Heart Program
  • Structural Heart
  • Vascular Surgery
  • Clinical Trials

Insurance & Payment

Languages Spoken

Commitments

  • Code Save-A-Heart Program
  • Open Heart Surgery Program
  • Structural Heart Program (TAVR and WATCHMAN)
  • state-of-the-art technology

Awards & Accreditations

  • Ranked among the top 50 hospitals for cardiac care by Money Magazine (2024)
  • Named among the top 5% in the nation for overall cardiac services for three years in a row (2020-2022)
  • Named among the top 5% in the nation for cardiology services for eight years in a row (2015-2022)
  • Named among the top 10% in the nation for overall cardiac services for seven years in a row (2016-2022)
  • Named among the top 10% in the nation for cardiology services for 20 years in a row (2003-2022)
  • Five-Star Recipient for coronary interventional procedures in 2022
  • Five-Star Recipient for treatment of heart attack for 20 years in a row (2003-2022)
  • Five-Star Recipient for treatment of heart failure for 20 years in a row (2003-2022)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (NCH Rooney Heart Institute): 4.3/5 stars (119 reviews)
  • Better Business Bureau (NCH Healthcare System): 2/5 stars (Limited customer reviews)
  • US News Health (Cardiologists at NCH Baker Hospital): 5/5 stars (Patient Experience) (124 reviews)

Patients praise

  • High national recognition and prestigious 3-star ratings for cardiac surgical outcomes from the Society of Thoracic Surgeons
  • Consistently ranked among America’s 100 Best Hospitals for Cardiac Care by Healthgrades
  • Strong praise for specific cardiologists' bedside manner, clinical knowledge, and patient-centered communication
  • Successful execution of innovative, life-saving cardiac procedures

Common complaints

  • Concerns regarding long wait times and unresponsive phone systems for scheduling appointments
  • Negative experiences with staff professionalism and bedside manner from some providers
  • Complaints about billing processes and lack of communication from administrative departments

"Dr. Howard's Bedside manner is awesome. He listens and explains everything in a way that you feel safe and Trust him."

Verified Ratings & Reviews (Dr. Travis Howard, MD)

"I just had to wait on a phone call for 32 minutes to reschedule an appointment that you rescheduled but was inconvenient."

Birdeye (NCH Rooney Heart Institute)

"Had excellent hospital stay for cardiac issue. Everyone was wonderful. Floors rooms were spotless."

Better Business Bureau (NCH Healthcare System)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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